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IT Desktop Support Service Technician

1 month ago

Findlay, United States Advanced Micro Electronics Full time

Looking for an opportunity to advance your career as a Desktop Technician? Our company is seeking a skilled and dedicated Desktop Technician to join our working in our Findlay location. As a member of our team, you will be responsible for providing technical support for desktop hardware and software issues for our client.

Responsibilities:

• Install, configure, and troubleshoot desktop hardware, software, and peripherals for users

• Provide technical support for desktop hardware and software issues for users

• Manage and monitor client workstations and other equipment

• Provide onsite support for our local clients

• Document all technical support activities in ticketing systems

• Maintain accurate inventory records of all client equipment

Requirements

• 1+ year of experience in a desktop support role

• Proficiency in Microsoft Windows and Office applications

• Knowledge of Windows Server and Active Directory

• Experience with remote access tools and remote support

• Strong communication skills and the ability to work with clients in a professional manner

• Ability to work independently and as part of a team

• Associate degree or CompTIA A+ certification is appreciated for this role.

• Valid driver's license and reliable transportation is necessary.

Why work with us:

• 100% Employee-Owned Company= employees receive shares of company stock

• Competitive salary and benefits package

• Opportunity for growth and advancement

• Positive and supportive work environment

• Paid Training

• Vacation and PTO

• 401(K)

If you are customer service-focused and have a strong technical background, we want to hear from you

Apply today to join our team

This is a full-time position with a full benefits package. 8 AM to 5 PM.

The pay range depends on experience. Standard background checks will be completed on candidates.