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Travel Agent Commissions Analyst

2 months ago

Moore, United States Hyatt Full time

Description: We are pleased that you are exploring Hyatt Hotels Corporation. Hyatt is a place where high expectations aren’t just met- they’re exceeded. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. At Hyatt, we care for people so they can be their best. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America’s best companies for minorities. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt employees enjoy the following benefits: health and welfare programs, Hyatt retirement savings plan, educational assistance, employee stock purchase program, 12 free room nights for full time associates after one year of service, community involvement, and wellness reimbursement. The Hyatt Shared Service Center provides accounting and customer support for over 150 Hyatt Hotels in North America and Latin America. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards- whether it’s career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, we are ready for you Hyatt Shared Service Center is seeking a dynamic self-starter to join our Travel Agent Commission team. The purpose of this role is to provide ongoing analysis of travel agent commission payment data. It also will involve weekly monitoring of payment data transmissions and detailed error reporting. The responsibilities of this position are primarily administrative. Essential Functions: Manage booking and payment data Prepare reconciliation files for agencies Prepare payment files Process inquiries from agencies via email and phone Regular attendance is expected based on schedule and business needs Participation in employee events, onsite meetings, hotel visits and industry as needed Demonstrate a commitment to Hyatt core values The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary Prepare Travel Agent accrual files as needed Analyze incoming payment data and review for errors Work well with others at a variety of levels within the organization Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. Qualifications: Experience: Knowledge and experience with general accounting principals a plus. Education: High School Diploma or Equivalent Computer Skills Needed to Perform this Job: Request Management System preferred but not required Intermediate to Advanced proficiency in Microsoft Office Applications: Word PowerPoint Excel Additional Comments and Requirements Understanding of Hyatt's business and strategy Strong analytical, organizational and interpersonal skills Refined verbal and written communication skills Capable of handling fast paced, multi-project assignments Exceptional attention to detail Maintaina work environment that is comfortable, user-friendly, and organized Ability to adapt to new demands,reprioritize workload and address urgent demands quickly Ability to communicate effectively andrespectfully to all associates and all internal/external resources Eagerness and ability to learn new skills,technologies and business processes quickly Ability to work well with others Ability to collaborate withcross-functional teams and across all levels of the organization Must be able to workinclusively, but also be able to work independently and without excessivesupervision. Primary Location: US-OK-Moore Organization: Hyatt Shared Service Centers Pay Basis: Hourly Job Level: Full-time Job: Accounting/Finance/Tax Req ID: MOO001019 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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