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Medical Assistant Intern I
2 months ago
Reports to the Practice Manager and works under the direction of the Clinical Supervisor and/or Office Supervisor and/or Clinic Coordinator. The Medical Assistant Intern I is a 6 month paid program with a combination of classroom and patient care duties. Under general supervision and according to established policies and procedures, performs various clerical and basic clinical patient care duties. After 6 months successful completion of classroom and patient care duties, the Medical Assistant Intern I will transition to the Medical Assistant Intern II with expanded skills.MISSION, VALUES and SERVICE GOALS
- MISSION: We deliver outstanding care, inspire health, and connect with heart.
- VALUES: Trust. Respect. Integrity. Compassion.
- SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
- Receiving and greeting all patients and visitors in a professional manner and providing all reasonable assistance.
- Receiving telephone calls, taking and relaying messages accurately.
- Obtaining information from the patient to accurately complete the patient record for payment information, computer input, etc.
- Maintaining patient files, charts, and records.
- Effectively escorting patients through practice to assigned room.
- Perform basic clinical care: vital signs, body measurements after Intern demonstrates proficiency and is competency validated.
- Enter data into electronic medical record (or any other patient record).
- Recording medical history.
- Preparing patient for examination.
- Assisting physician and/or nurse with minor emergency or surgical procedures after Intern demonstrates proficiency and is competency validated.
- Performing routine laboratory and EKG tests as ordered and collecting specimens for the lab after Intern demonstrates proficiency and is competency validated.
- Cleaning and disinfecting exam rooms and equipment to ensure room turnover.
- Checking and maintaining supply of stock to exam rooms.
- Provide educational materials to patients, advocates and families about diagnosis, treatments and options under the direction of Provider or Clinical Staff.
- Managing patient refills and ensuring that medications are dosed correctly and patient is taking them according to provider instructions after Intern demonstrates proficiency and is competency validated.
- Preloading patient information into the EMR- including diagnostic testing, health maintenance, and past surgical history.
- Participates and successfully completes educational requirements of the Clinical Care Internship program.
- Attending required meetings and participating in committees as requested.
- Enhancing professional growth and development through in-service meetings and educational programs as approved.
- Completing other job-related duties and projects as assigned.
Associate complies with the following organizational requirements:
- Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license/certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.
- Leverage innovation everywhere.
- Cultivate human talent.
- Embrace performance improvement.
- Build greatness through accountability.
- Use information to improve and advance.
- Communicate clearly and continuously.
Education and Experience
- The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Successful completion of Beacon Medical Assistant Intern Program. The ability to speak and write Spanish is preferred.
Knowledge & Skills
- Demonstrates knowledge of and competency in performing patient care procedures, observations, treatments and techniques utilized by facility.
- Demonstrates high level of interpersonal and communication skills necessary to consistently receive and greet visitors, clients, and staff members in a professional manner.
- Demonstrates well developed communication skills to communicate effectively and clearly to a variety of internal and external contacts.
- Demonstrates knowledge of billing, office procedures and computer skills.
- Demonstrates analytical skills necessary to solve patient problems and interpret data.
- Promotes collaboration and innovation in the clinical services to ensure an interdisciplinary approach to improving health care delivery and the quality of patient care.
- Works in a physician office environment.
- May require lifting or positioning of patients.
- Flexible hours and work schedule required.
- Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.
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