Sales Support Specialist

4 weeks ago

Charlotte, United States SPATCO Full time

SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the ground up, our construction and instillation teams build fueling and charging stations in the retail, commercial, industrial and government sectors. Our service and field teams not only performance routine and heavy maintenance but they also ensure environmental compliance is met in each State.

We are unique in that we provide everything a customer may need for their fueling & charging needs. In addition to construction and service, we also provide our customers with equipment, parts and expertise and the support to find the right solution to meet their needs. We are able to achieve this success due to our in-house, on the job training programs.

If you want to be part of a great team with endless possibilities for growth you've found your next career at SPATCO.

Our inside sales team primarily supports our outside sales team with a focus on: securing the best possible pricing, creating quotes, converting quotes to orders, and following up on orders to ensure delivery meets the order schedule. The ideal candidate is organized, with superb note taking skills, and pays close attention to detail. Prior petroleum equipment experience would be helpful but is not required.

Responsibilities:

  • Professionally communicate with outside sales, customer and supplier representatives to obtain data and resolve problems.
  • Researches and documents all information that may be required to complete a customer quotation.
  • Obtains pricing for materials and components needed for the quotation.
  • Converting quotations into orders and communicating to all applicable departments on scheduling, purchasing, and product lead times.
  • Outbound and inbound account management.
  • Handling cancellations or changes in sales order and communicating the changes with the related departments.
  • Coordinating with multiple departments for status on orders from relevant suppliers ensuring the delivery commitment to clients is met.
Experience, Competencies and Education:
  • Must respond well to fast paced, changing work assignments.
  • Must have excellent written and verbal communication skills, as well as strong teaming skills.
  • Bachelor Degree or relevant experience required.
  • Proficient in Microsoft Office.
  • Detail oriented and organized.
  • Effective time management skills.
Other details
  • Pay Type Hourly


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