Retail Assistant Store Manager

3 weeks ago

Sun City West, Arizona, United States Goodwill of Central & Northern Arizona Full time

19109 N. RH Johnson Blvd Sun City West Arizona, 85375, +1 (602) 2163907

Starting Pay: $45K/Yearly

Position Description:
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.

Essential Duties and Responsibilities:

  • Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
  • Ensures payroll costs and operating costs are managed to budget.
  • Ensures Team Members deliver excellent customer service to donors and customers.
  • Works to de-escalate customer situations while finding an appropriate solution.
  • Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
  • Partners with community businesses and organizations to promote Goodwill mission.
  • Serves as a Goodwill ambassador to the community.
  • Leads the day-to-day operations of the sales floor.
  • Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.
  • Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.
  • Processes complex sales transactions, including customer returns.
  • Ensures that Team Members are operating per company standards and procedures.
  • Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.
  • Transfers to different stores at any given moment due to business needs.
  • Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
  • Builds a high-performing team.
  • Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
  • Plays critical role in driving company culture change efforts and change management processes.
  • Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
  • High School Diploma, GED, or equivalent work experience
  • One-year work experience in Retail Management required
  • One-year customer service experience required
  • Proficient in Microsoft Office Suite
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings
Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Candidate Support at 602-535-4000, option 5, or RecruitingOperations@ .

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@" or @", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.

  • Assistant Store Manager

    2 days ago

    Sun City West, Arizona, United States Goodwill Industries International, Inc. Full time

    19109 N. RH Johnson Blvd Sun City West Arizona, 85375, +1 (602) 2163907Starting Pay: $45K/YearlyPosition Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production...

  • Assistant Store Manager

    2 weeks ago

    Sun City West, Arizona, United States Goodwill of Central & Northern Arizona Full time

    19109 N. RH Johnson Blvd Sun City West Arizona, 85375, +1 (602) 2163907Starting Pay: $45K/Yearly Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading...

  • Store Bakery Manager

    7 hours ago

    Sun City West, Arizona, United States Bashas' Full time

    About the RoleWe are seeking a highly motivated and organized individual to fill the position of Store Bakery Manager. This role requires someone who can lead by example, prioritize tasks effectively, and maintain a positive attitude in a dynamic environment.Main Duties:Directing and supervising all activities of the bakery department, ensuring efficient...

  • Retail Store Manager

    3 weeks ago

    Arizona City, Arizona, United States Superpawn Full time

    Position at Superpawn We are currently looking for the right Retail Store Manager to join our Team $19.00 to $26.48 per hour In addition to the hourly rate our Retail Store Managers can earn a very lucrative monthly bonus, contributing to a major portion of a Retail Store Managers total yearly income. Perks and Benefits •Comprehensive Medical, Dental,...

  • Assistant Store Leader

    2 days ago

    Sun City West, Arizona, United States Domino's Full time

    OverviewWe are a leading food delivery company that prides ourselves on our commitment to quality and customer satisfaction. Our team is dedicated to providing an exceptional dining experience for our customers, and we are seeking a highly skilled Assistant Manager to join our team.Job SummaryThe Assistant Manager will be responsible for overseeing the...

  • Retail Store Manager Trainee

    3 weeks ago

    Arizona City, Arizona, United States Goodwill of Central & Northern Arizona Full time

    2751 S. Signal Butte Rd. Mesa Arizona, 85209, +1 (480) 5304727Starting Pay: $60K/YearPosition Description: Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly...

  • Assistant Store Manager

    1 week ago

    Arizona City, Arizona, United States Spencer Gifts Full time

    Hourly rate ranges from $17.50 - $17.75 per hour and is dependent upon qualifications and experience. Benefits include: Arizona Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications. Brand - Spirit Halloween The Assistant Store Manager supports the Store Manager in...

  • Retail Store Manager Trainee

    2 days ago

    Lake Havasu City, Arizona, United States Terrible Herbst Full time

    Job OverviewWe are seeking a highly motivated and organized Retail Store Manager Trainee to join our team at Terrible Herbst. As an Assistant Store Manager, you will play a key role in ensuring the smooth operation of our retail stores.Key Responsibilities:Ensure excellent customer service by providing a friendly and welcoming environment for...

  • Store Operations Leader

    1 day ago

    Sun City West, Arizona, United States Goodwill Industries International, Inc. Full time

    **About the Role**We are seeking a highly motivated and experienced Assistant Store Manager to join our dynamic team at Goodwill Industries International, Inc. This is an exceptional opportunity for someone who is passionate about empowering individuals and making a meaningful impact in their community.**Key Qualifications**Proven track record of success in...

  • Assistant Retail Manager Position

    3 days ago

    Arizona City, Arizona, United States Pls Full time

    About Us: PLS is a leading retail provider of financial services, dedicated to helping our customers achieve their financial goals. We believe in creating a workplace culture that values diversity, inclusivity, and teamwork. Our team members are the foundation of our success, and we're committed to investing in their growth and development.As a dynamic and...

  • Assistant Store Manager

    3 weeks ago

    Arizona City, Arizona, United States Pls Full time

    This job is located at 1210 S. Country Club Dr., Mesa, AZ 85210 PLS Overview: Why PLS? Because You Deserve Better PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members...

  • Assistant Store Manager

    3 days ago

    Arizona City, Arizona, United States Pls Full time

    This job is located at 1210 S. Country Club Dr., Mesa, AZ 85210 PLS Overview: Why PLS? Because You Deserve Better PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members...

  • Assistant Retail Director

    2 days ago

    Sun City West, Arizona, United States Goodwill Industries International, Inc. Full time

    **Company Overview**At Goodwill Industries International, Inc., we are dedicated to helping individuals and families achieve self-sufficiency through education, employment, and economic opportunity. As an Assistant Store Manager, you will play a critical role in driving our mission forward.**Responsibilities**Leads the day-to-day operations of the sales...

  • Store Operations Manager

    2 days ago

    Sun City West, Arizona, United States Domino's Full time

    About UsOur company is committed to delivering exceptional customer service and providing a positive work environment for our team members. We are dedicated to helping our employees grow and succeed in their careers.Job DescriptionWe are seeking an experienced and skilled Assistant Manager to join our team. The ideal candidate will have strong leadership...

  • Retail Assistant Manager

    3 weeks ago

    Arizona City, Arizona, United States Goodwill of Central & Northern Arizona Full time

    3655 E Southern Ave Mesa Arizona, 85206, +1 (480) 5304701Starting Pay: $45K/YearPosition Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as...

  • Assistant Store Manager

    6 days ago

    Arizona City, Arizona, United States Goodwill of Central & Northern Arizona Full time

    1211 N. Country Club Drive Mesa Arizona, 85201, Starting Pay: $45000 / Year Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as...

  • Assistant Store Manager

    2 days ago

    Arizona City, Arizona, United States Goodwill Industries International, Inc. Full time

    1211 N. Country Club Drive Mesa Arizona, 85201,Starting Pay: $45000 / YearPosition Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate....

  • Assistant Store Manager

    1 week ago

    Arizona City, Arizona, United States Goodwill of Central & Northern Arizona Full time

    6030 E Main St, Suite #6120 Mesa Arizona, 85205, +1 (480) 5304725 Starting Pay: $45K/Year Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room...

  • Retail Store Operations Coordinator

    3 days ago

    Arizona City, Arizona, United States Pls Full time

    About PLS: PLS is a leading retail provider of financial services, committed to delivering exceptional customer experiences. Our team members are the backbone of our success, and we're looking for talented individuals to join us in this mission. Our Core Values – Communication, Customer Focus, Integrity and Trust, Teamwork, and Results – guide everything...

  • Assistant Store Manager

    3 weeks ago

    Arizona City, Arizona, United States Chico's Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...