Cloud Endpoint Engineer

4 weeks ago

Newark, United States Park National Full time
Description

*This role is not eligible for sponsorship*

RESPONSIBILITIES #Ll-hybrid

  • Build, modify, and improve automation workflows and integrations across multiple systems to enhance operational efficiency.
  • Manage and administer cloud-based services such as Azure(IAAS), Microsoft Intune, MS O365, and Azure Active Directory (AAD)/EntraID.
  • Improve, maintain, and administer VDI environments (e.g., Azure Virtual Desktop (AVD), Windows365).
  • Evaluate and deploy software, upgrades, and security patches while ensuring compliance with configuration standards.
  • Implement and maintain security configurations for endpoints, ensuring protection through compliance with governance and industry standards.
  • Configure and deploy device management policies via AD Group Policy, Microsoft Intune, and Endpoint Configuration Manager (MECM)(SCCM)
  • Oversee vulnerability and threat management practices, addressing security risks in endpoint environments.
  • Monitor, evaluate, and manage endpoint performance to ensure a superior user experience and productivity.
  • Collaborate with support teams and cross-functional business units to resolve production and system issues effectively.
  • Provide third-tier support for complex end-user issues, ensuring timely resolution and minimal disruption to operations.
  • Document all department activities, processes, and procedures to ensure clear communication and knowledge sharing.
  • Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
  • Deliver a consistent, high level of service within our Serving More standards.
  • Other duties as assigned.

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

  • High School Diploma or equivalent required
  • Bachelor's degree in computer science or software engineering preferred
  • Microsoft Certified Azure Administrator Associate and Microsoft Certified Azure Virtual Desktop Specialty, preferred
  • Desired Technical Skills:
    • Advanced knowledge of the administration of MS Windows, M365, Azure, and Active Directory.
    • Intermediate knowledge working with Windows Operating Systems support, Microsoft Office Suite support, Active Directory best practices, and Active Directory Group Policy
    • Experience with the deployment of software through an enterprise management tool, including the repackaging of software installers and drivers.
    • Knowledge of Virtual Desktop Infrastructure (VDI) and Desktop as a Service such as AVD, VMware Horizon, and thin client management.
    • Familiarity with automation and scripting tools and platforms, such as Terraform, Ansible, PowerShell, and Python.


Additional responsibilities include managing and securing EUC environments across on-premises and cloud infrastructures, focusing on Microsoft Intune and Azure solutions. This role ensures a seamless and secure user experience by applying best practices in device management, vulnerability and threat management, and governance. The ideal candidate will work to provide a secure, scalable, and user-centric endpoint environment that supports productivity and operational excellence.

SCHEDULE

Typical office hours are M-F 8a-5p. This position is exempt and full-time. A minimum 40 hours is required per week. Position may require evening and weekend work to oversee implementations and problem resolutions. This role is hybrid with expectations of M - W on-site in our Newark, OH or Miami, FL office.

Travel Requirements:

Occasional travel within the Park National Bank footprint to be expected.

Physical Requirements:

This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information. Ability to lift up to 50 lbs.

Qualifications
Education High School (required)

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