Hotel Night Auditor

3 weeks ago


Chicago, United States Hotel Felix Full time

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Complete additional bookkeeping, administrative, and accounting procedures as requested • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Provide exceptional service to all hotel guests during their stay • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Qualifications: • Diploma or equivalent from high school is required; some college is desired • Great communications. and excellent customer service skills are required • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Requires a flexible schedule that allows for overnight shift hours • Must be computer proficient; experience with accounting or reservation software is a bonus


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