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Cardiology - Electrophysiology Physician
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PC Support
4 months ago
• Answer help desk phone and input support issues into tracking system.
• Troubleshooting and repair PC software and hardware issues.
• Setup and installation of computer workstation.
• Knowledge of Microsoft Windows 10 and 11.
• Knowledge of Microsoft Office Platforms
• Knowledge of Adobe Acrobat software
• Deploy operating system image to PC's.
• Setup and Deploy CISCO VOIP Phones and accessories
• Research and investigate virus warnings
• Deploy mobile devices, cell phones, tablets, and parts scanners.
• Travel between locations to install or repair hardware and software
ADDITIONAL FUNCTIONS
- Assist IS Manager, Network Administrator, DBS Administrator with installation and maintenance of routers, switches, servers, cabling, phones, and other IT hardware as needed.
- Diagnose printer malfunctions and notify third party managed print provider.
- Support rotating on call schedule.
- Other duties as assigned.
• Minimum of high school graduate or equivalent.
• Have a valid driver's license and must be insurable under the company insurance policy.
• Minimum one (1) year of hands-on experience supporting personal computers in a business environment or may be substituted with education
• Solid understanding of personal computer systems and software.
• Experience with Microsoft Windows operating systems, Microsoft Office and antivirus software.
• Basic Understanding of the Apple iOS and Android mobile operating system platforms
• Ability to learn Caterpillar and third-party software applications.
• Ability to learn and adapt quickly to new developments in personal computer technology
• Professional oral and written communication skills required.
- Company supplied MSHA training may be required to support users at mine site locations.
- Must obtain Genie Lift certification
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
• Material and equipment directly used: Personal computer, computer terminal, and peripherals.
• Office environment requiring professional dress and appearance.
• Sit 6-8 hours.
• Use hand for repetitive fine manipulation.
• Viewing computer screens for extended periods.
• Must be able to lift up to 50 pounds.
• Climb several flights of stairs.
• Work in boom or scissor lift
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
