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Brand Ambassador Team Lead

1 month ago

Portland, United States Marvin Full time


Brand Ambassador Team Lead

ID

2024-3919

Department

Retail

Position Type

Regular

Location

US-OR-Portland

Job Overview

The Lead Brand Promoter assists with the execution of the annual event and retail warehouse appointment setting/lead generation plans for the assigned region or market under the direction of the Customer Acquisition management. This is a boots-on-the-ground position in the field that executes all aspects of shows, events, and retail warehouse appointment setting, including setup and tear-down of displays, assistance with staffing, training, and supervision of Brand Promoter employees and contractors, and representing Marvin Replacement at shows, events, and retail warehouse appointment setting to set leads with prospective homeowner customers. To be successful, this individual must be a local leader, proactive, and be able to coordinate with individuals across the organization to deliver exceptional results.

Highlights of your role

  • Set up & tear-down shows and events. Make the necessary logistical arrangements, ensuring that all materials are delivered and installed appropriately.
  • Represent Marvin Replacement at shows, events, and at retail warehouses. Set leads with prospective homeowner customers.
  • Assist Customer Acquisition leadership with the evaluation of marketing performance following shows, events, and retail warehouse efforts, making recommendations for changes and modifications as needed to drive attendees to the Marvin Replacement booth or improve appointment setting performance. Document show, event, and retail warehouse appointment setting activities for internal evaluation purposes.
  • Assist the Customer Acquisition leadership with the annual event calendar planning and budgeting. Build relationships with local retail warehouse leaders.
  • Coordinate schedules and staffing of shows, events, and retail warehouse appointment setting with Brand Ambassadors. Recruit and train Brand Ambassadors, both employees and, as needed, contractors.
  • Requires regular travel to multiple appointment setting locations within the assigned market or region. Valid driver's license with acceptable record of moving violations is required.
  • Collaborate with the Customer Acquisition leadership to deliver targeted KPIs for shows, events, and retail warehouse appointment setting, including customer acquisition cost, labor costs, lead targets, and others as applicable.
Salary Range

$26-$28 per hour plus performance bonuses

You're a good fit if you have (or if you can)
  • Prior experience coordinating show or event workers in the home improvement industry.
  • Ability to make decisions and take action within their span of control. Have a bias for action.
  • Ability to build strong local networks and relationships
  • Organized and planful
Also want to make sure you have
  • Valid driver's license with an acceptable motor vehicle record.
  • Able to lift 40 pounds
  • Able to push large displays that weigh 75 pounds that are on wheels
  • Able to stand for extended periods
  • Able to setup and/or tear down up to two shows per day, which could include over an hour of physical activity.
  • Ability to travel to all assigned shows, events, and retail warehouses within the region.
  • Ability to consistently work all weekends, with few exceptions
  • Ability to commute and work from the assigned office location when not performing work at shows, events, or retail warehouses.


We invite you to See Yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine.

For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.

Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more A few unique offerings include:

  • $300 annual wellbeing account to spend on whatever makes you happy + healthy
  • Better Living Day (a paid day off to go have some fun)
  • $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
  • Giving at Marvin - join coordinated volunteer opportunities
  • Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship

When you belong to the Marvin team, it's all part of the package. Apply today

Marvin is an Equal Opportunity Employer

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.

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