Assistant General Manager

4 days ago

New Albany, United States Smoothie King Full time
Purpose

The Assistant General Manager (AGM) will assist the General Manager (GM) in leading and supporting a team of Team Members and Supervisors that work at our Buff City Soap locations. The Assistant General Manager (AGM) will provide consistent support to their team and must have the ability to manage, lead and train multiple employees, drive to achieve major KPI's, manage daily production, and focus on the guest experience.

Duties & Responsibilities
  • Recruit, hire, train and develop a high performing staff consisting of Team Member(s) and Supervisor (s).
  • Promote and maintain consistent accountability and adherence to company policies and procedures, ensuring all operational changes are communicated and implemented in store (Ex. PPE procedures). This includes but is not limited to evaluating, discipling, and terminating employees if and when needed.
  • Follow all safety guidelines for working with lye, raw materials, and equipment.
  • Provide excellent guest service by building good relationships and understanding and meeting their needs.
  • Become an expert in the products that are made at the store and be able to make recommendations.
  • Greeting guests (whether new or returning) every time they visit the store.
  • Scheduling employees to meet the daily needs of the business.
  • Embody our culture, mission, and core values.
  • Work closely with General Manager to execute all initiatives in the store.
  • Achieve and maintain all major key performance indicators (KPIs).
  • Generate sales reports, maintain inventory and production.
  • Maximize guest retention through leading and training the store team to ensure high levels of customer service
  • Manage and track stock of raw materials, finished products, and supplies.
  • Responsible for scheduling, planning and executing store parties.
  • Assist in completing monthly inventories.
  • Work to maintain store cleanliness and upkeep (using and following checklists) and communicating the update/replacement of damaged equipment with Regional Manager.
  • Develop partnerships with local community members and participate in local events to build brand awareness when business allows for it.
  • Communicate and manage all marketing strategies and sales/promotions to team, ensuring proper execution to drive results.
  • Communicate regularly through email, phone and text. Responding to communication in a reasonable time (24 hours or sooner pending seriousness of topic).
  • Actively communicate with other stores within the franchise, office support staff and serve as a liaison between the store and the office.
  • Final approval and reviewing of all HR documents, payroll, supply orders and sponsorship requests.
Qualifications
  • Previous management experience (preferred)
  • Minimum High School Diploma or GED Equivalent.
  • Excellent written and verbal communication skills.
  • Proficient in Gmail, Google Calendar, Google Docs, Google Drive and Microsoft Office.
  • Must be team oriented, self-motivated and well organized.

Social Responsibilities

Enable all guests to experience the Buff experience. Our products are hand-crafted daily in-store, where customers can see exactly what goes into the products. Our products are distinctive and unique while also being free of any harsh or harmful chemicals. Express your creativity while also assisting guests in finding a product they will love and keep coming back for

Working Environment

This position operates in a customer facing environment in retail locations. This position routinely uses standard office equipment such as computers/POS systems, phones, photocopiers, scanners, filing cabinets and fax machines.

Physical Requirements

While performing the responsibilities of the job, the employee is regularly required to talk and hear. The employee is often required to sit, stand and use their hands and fingers to handle and produce. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds.

Position Type/Expected Hours of Work

This is a full-time position (40+ hours a week). This position may work outside of normal business hours to include evenings and weekends as needed. This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time or without notice. Our location hours change pending seasonality. (Ex. Summer and Holiday hours).

Travel

When the business calls for it (Ex. Trainings, Meetings, etc.).

EEO Statement

Buff City Soap Northern is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement and all other employment practices.

  • General Management Assistant

    6 days ago

    New Albany, Indiana, United States Arby's Restaurant Full time

    Are you a driven and results-focused professional looking for a challenging role in restaurant management?Arby's Restaurant is currently seeking an Assistant Manager to join our team and play a key role in driving business growth and improving customer satisfaction.This is an exciting opportunity for a motivated and ambitious individual to take on new...

  • ASSISTANT GENERAL MANAGER

    4 days ago

    New Albany, United States Bon Appetit Full time

    Job DescriptionJob Description Bon Appetit We are hiring immediately for an ASSISTANT GENERAL MANAGER position.Location: Abercrombie & Fitch Global Home Office, 6301 Fitch Path, New Albany, OH 43054. Note: online applications accepted only.Schedule: Full Time; Typically Monday through Friday with evenings and occasional weekend needs. Hours are typically 7...

  • Assistant General Manager

    1 week ago

    Albany, United States Dark Horse Dispensary Full time

    Job DescriptionJob DescriptionPLEASE USE THIS LINK TO APPLY FOR THIS JOB:https://app-elb.pushoperations.com/ats/job-postings/c15c01db-77df-4fa1-956c-d290b2d15db2/publicAssistant General Manager Job Summary The Assistant General Manager of Dark Horse Dispensary plays a crucial role in overseeing daily operations, managing staff, and ensuring compliance with...

  • ASSISTANT GENERAL MANAGER

    2 weeks ago

    New Albany, OH, United States Compass Group Full time

    We are hiring immediately for an ASSISTANT GENERAL MANAGER position.Location: Abercrombie & Fitch Global Home Office, 6301 Fitch Path, New Albany, OH 43054. Note: online applications accepted only.Schedule: Full Time; Typically Monday through Friday with evenings and occasional weekend needs. Hours are typically 7 or 8 am - 4 or 5 pm. Catering events...

  • Assistant General Manager

    4 days ago

    Albany, United States Dave & Buster Full time

    Job Description: Compensation is from $ 67,000 USD to $80,000 USD per year THE ASSISTANT GENERAL MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager. What we are...

  • Assistant General Manager

    2 weeks ago

    New Albany, OH, United States Englefield Oil Company & Duchess Shoppe Full time

    WHO:Englefield Inc. is launching an exciting, new, Fast Casual restaurant concept. We are looking for Assistant General Managers who have a strong sense adventure, a love for fresh food, the ability to be flexible, and the know how to grow a great co General Manager, Manager, Assistant, Retail Englefield Oil Company & Duchess Shoppe

  • Assistant General Manager

    1 week ago

    New Milford, United States AMS Franchise Solutions Full time

    Assistant General Manager We, Onvo, are looking for a dedicated and committed Assistant General Manager. You will play a key role in leading our team to exceed guest expectations and support property-wide initiatives.What will you do? The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their...

  • General Manager

    4 days ago

    New Albany, United States McDonald's Full time

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for...

  • Assistant General Manager

    1 week ago

    New Milford, United States AMS Franchise Solutions Full time

    Assistant General ManagerWe, Onvo, are looking for a dedicated and committed Assistant General Manager. You will play a key role in leading our team to exceed guest expectations and support property-wide initiatives.What will you do?The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their...

  • Assistant General Manager

    2 weeks ago

    Albany, NY, United States Goldfish Swim School - Gilbride Management Group (GMG) Full time

    Benefits: 401(k)401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Job Title: Assistant General Manager Aquatics Reports to: General Manager FLSA Status: Exempt Full time position: minimum of 40 hours per week, nights and weekends required...

  • Assistant General Manager

    7 days ago

    New Castle, United States Jimmy John's Full time

    The Assistant General Manager (AGM) will contribute to Smoothie King’s success by assisting the GM in leading his/her team to create and maintain an exceptional Guest Experience while upholding brand standards, as well as modeling and acting in accordance with our mission and core values. The Assistant General Manager is involved in all areas of store...

  • Assistant General Manager

    2 weeks ago

    New York, United States The Nines NYC Full time

    The Nines, located in NOHO NYC, is a supper club, cocktail and piano bar from Golden Age Hospitality - the team who behind Elvis , ACME , Le Dive, Happiest Hour, and Deux Chats.We are currently seeking a talented, highly experienced, hospitality driven Assistant General Manager to join our team. The Assistant General Manager will focus on managing the...

  • Assistant General Manager

    4 days ago

    New York, United States Emmy Squared Pizza Full time

    Emily West Village is looking for an experienced Restaurant Assistant General Manager to join our team! Part of the Pizza Loves Emily Restaurant Group, Emmy Squared Pizza is an upscale casual full service restaurant company, with over 20 locations in New York City, Westport, Philadelphia, Washington DC, Alexandria, Charlotte, Durham, Atlanta, Athens,...

  • General Manager Assistant

    2 days ago

    New York, New York, United States Jobleads-US Full time

    We strive to create a positive and engaging experience for all team members and clients at Jobleads-US. As the General Manager Assistant, you will support the General Manager in hiring, coaching, onboarding, and developing a service-minded and high-performing team, creating a talent bench.This role requires supervising studio team members on shift, aiding...

  • Assistant General Manager

    1 week ago

    New York, United States COREcruitment - New York Full time

    Assistant General Manager – French Restaurant Salary: $75,000 – $85,000 Location: NYC I am collaborating a prominent establishment in the culinary world, known for its exquisite French cuisine and impeccable service, who is currently seeking an Assistant General Manager to join their team. This role offers a unique opportunity to help lead and oversee...

  • Assistant General Manager

    2 weeks ago

    New York, United States Dominique Ansel Bakery Full time

      Assistant General Manager for Dominique Ansel Bakery One full-time position for Assistant General Manager is available! You will be working with a top-tier team, but in a fun and casual environment in Soho! This position is perfect for someone who wants to pursue a long-term career in the F&B industry. However, please note that we work in a demanding...

  • Assistant General Manager

    3 weeks ago

    New York, United States Alicart Restaurant Group Full time

    The WOW Factor is What Sets Us Apart from the Others! Carmine's Time Square is seeking a talented Assistant General Manager, an individual who has commitment to providing excellent service and has a passion for food and hospitality. This role must be committed to supporting an inclusive, innovative, and collaborative culture that begins with treating one...

  • Assistant General Manager

    4 weeks ago

    New York, United States Isabelle's Osteria Full time

    Are you a passionate hospitality professional ready to take your career to the next level? Isabelle’s Osteria, a cool and hip Italian restaurant nestled in the heart of Gramercy Park, NYC, is seeking an Assistant General Manager (AGM) to help lead our dynamic team. About Isabelle’s OsteriaIsabelle’s is more than just a restaurant – it's a culinary...

  • Assistant General Manager

    2 weeks ago

    Albany, NY, United States Dave & Buster's, Inc. Full time

    Job Description: Compensation is from $ 67,000 USD to $80,000 USD per year THE ASSISTANT GENERAL MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager. What we are...

  • Assistant General Manager

    2 weeks ago

    Albany, NY, United States Smokey Bones Full time

    Job Type Full-time Description Assistant General Manager Exempt Earn 65K-75K a year and quarterly bonus potential! Are you looking for a place that celebrates YOU for being YOU? Do you want to work with people that are fun and work as a team? Where you have the flexibility that you need? Industry-leading Smokey Bones is proud to have been awarded and...