Case Manager, Immigration

1 month ago


Charlotte, United States BI Incorporated Full time
Job Description Benefits Information

Benefits

As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.

Your benefits will include:

  • Two (2) weeks of Vacation
  • Fifty-six (56) Hours of Sick Time
  • Fifteen (15) paid Holidays
  • Medical, Dental, and Vision coverage
  • Term and Whole life insurance (includes spouse and dependent)
  • Accidental death and dismemberment insurance
  • Short- and long-term disability
  • Flexible spending account
  • 401(k) retirement program with company match
  • Stock purchase program
  • Tuition reimbursement - $3500 per year
  • Employee Assistance Program (EAP)
  • Legal and Identity Theft Programs
  • Theme park and attraction discounts

The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Your world of opportunities begins here Apply today

Equal Opportunity Employer

Overview

Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.

Qualifications

Minimum Requirements
  • Bachelor's Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred.
  • At least two (2)years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred.
  • Bilingual English/Spanish required.
  • Valid driver's license required and the ability to safely operate a motor vehicle in order to perform home visits.
  • Ability to pass a federal background check and obtain a suitability determination.
  • United States citizenship required.
  • Must live in the US 3 of the last 5 years (military and study abroad included).
  • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
  • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations.
  • Ability to deal tactfully with the public.
  • Attention to detail.
  • Problem solving ability.
  • Ability to deal with multicultural contacts with sensitivity.
  • Basic knowledge of immigration laws, regulations and procedures.
  • Basic computer skills.
  • Ability to interpret electronic monitoring messages and daily summary reports.
  • Good typing skills to develop and maintain case records by performing data entry.
  • Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs.

  • Typical office environment.
  • Some local travel is required.
  • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
  • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants.
  • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.
  • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.
Responsibilities

Summary

Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program's policies and procedures as defined by the Department of Homeland Security (DHS) contract.

Primary Duties and Responsibilities:

  • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations.
  • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records.
  • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.
  • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.
  • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant.
  • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants.
  • Coordinates and facilitates translation services for ISAP participants, including emergency translation services.
  • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required.
  • Supervises ISAP participants while in Company offices.
  • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services.
  • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations.
  • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations.
  • Reports on program violations in a timely manner using established reporting parameters.
  • Conducts home visits to verify participants' places of residence in compliance with contractual obligations.
  • Performs emergency counseling for ISAP participants as needed.
  • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer.
  • Performs other duties as assigned.


  • Charlotte, North Carolina, United States BI Incorporated Full time

    Job Description Benefits Information Benefits As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to...

  • Immigration Paralegal

    1 month ago


    Charlotte, United States Womble Bond Dickinson Full time

    General Information Office(s): Charleston, SC, Charlotte, NC Department: Paralegal Date Published: 25-Apr-2024 Salary Type: Non-Exempt Description & Requirements Womble Bond Dickinson (US) LLP is seeking an Immigration Paralegal for either the Charlotte, NC or Charleston, SC office. This individual will be responsible for preparing and filing immigrant...

  • Immigration Attorney

    3 weeks ago


    Charlotte, United States RecruitPod Global Full time

    Responsibilities:Conducting legal research to support cases, drafting legal documents such as contracts, pleadings, and motions, and providing written analyses of legal issues.Interacting with clients to gather information, provide updates on case progress, and address their concerns.Representing clients in court proceedings, such as hearings and trials, and...

  • Immigration Attorney

    2 weeks ago


    Charlotte, United States RecruitPod Global Full time

    Responsibilities:Conducting legal research to support cases, drafting legal documents such as contracts, pleadings, and motions, and providing written analyses of legal issues.Interacting with clients to gather information, provide updates on case progress, and address their concerns.Representing clients in court proceedings, such as hearings and trials, and...


  • Charlotte, United States Lutheran Immigration and Refugee Service Full time

    If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the Home Study/Post Release Services (HSPRS) Regional Supervisor (RS), the HS/PRS Case Coordinator will assist in providing HSPRS Case Managers (CM) with documentation and administrative support. Location: AL, FL, GA,...


  • Charlotte, United States Church World Service Full time

    Job DescriptionJob DescriptionThe Intensive Case Manager provides focused, collaborative home study services to unaccompanied children and their sponsors to ensure and support the safe and timely release from federal care. In addition, the HSPRS Caseworker applies their clinical expertise in the provision of therapeutic, strengths-based and culturally and...


  • Charlotte, United States Sussman Law Firm, PLLC Full time

    Sussman Law Firm, PLLC, based in Charlotte, North Carolina, specializes in family and immigration law services, with a focus on various other legal matters. We are not your ordinary law firm; we are actively expanding and seeking a dynamic Bilingual Legal Assistant to join our team. Our Unique Culture: At Sussman Law Firm, PLLC, our mission is to foster a...


  • Charlotte, North Carolina, United States Sussman Law Firm, PLLC Full time

    Sussman Law Firm, PLLC, based in Charlotte, North Carolina, specializes in family and immigration law services, with a focus on various other legal matters. We are not your ordinary law firm; we are actively expanding and seeking a dynamic Bilingual Legal Assistant to join our team.Our Unique Culture: At Sussman Law Firm, PLLC, our mission is to foster a...


  • Charlotte, United States Sussman Law Firm, PLLC Full time

    Job DescriptionJob DescriptionSussman Law Firm, PLLC, based in Charlotte, North Carolina, specializes in family and immigration law services, with a focus on various other legal matters. We are not your ordinary law firm; we are actively expanding and seeking a dynamic Bilingual Legal Assistant to join our team.Our Unique Culture: At Sussman Law Firm, PLLC,...


  • Charlotte, United States Lincoln Search Consultants Inc Full time

    DIRECTOR CASE MANAGEMENTCharlotte, NC$100-150K+ Annual Incentive Opportunity + Full Benefits. The Director of Case Management plans, organizes, implements, and directs care coordination activities at Medical Center. He/she is responsible for providing oversight and broad direction to case management, which includes care coordination, utilization review,...

  • Case Manager RN

    10 hours ago


    Port Charlotte, United States Shorepoint Health Port Charlotte Full time

    Similar Case Manager RN - Case Management jobs in Port Charlotte, FL Registered Nurse (RN) - Case Manager, Home Health Registered Nurse (RN) - Case Manager, Home Health Registered Nurse (RN) - Case Management ShorePoint Health Port Charlotte Port Charlotte, FL Job DescriptionStudent Loan Repayment Up to $20,000Licensure and Certifications...


  • Charlotte, United States Affinity Search Full time

    DIRECTOR CASE MANAGEMENTCharlotte, NC$100-150K+ Annual Incentive Opportunity + Full Benefits.The Director of Case Management plans, organizes, implements, and directs care coordination activities at Medical Center. He/she is responsible for providing oversight and broad direction to case management, which includes care coordination, utilization review,...


  • Charlotte, United States Management Business Solutions Full time

    DIRECTOR CASE MANAGEMENT Charlotte, NC $100-150K+ Annual Incentive Opportunity + Full Benefits. The Director of Case Management plans, organizes, implements, and directs care coordination activities at Medical Center. He/she is responsible for providing oversight and broad direction to case management, which includes care coordination, utilization review,...


  • Charlotte, United States Management Business Solutions Full time

    DIRECTOR CASE MANAGEMENT Charlotte, NC $100-150K+ Annual Incentive Opportunity + Full Benefits. The Director of Case Management plans, organizes, implements, and directs care coordination activities at Medical Center. He/she is responsible for providing oversight and broad direction to case management, which includes care coordination, utilization review,...


  • Charlotte, United States International Staff Consulting Full time

    DIRECTOR CASE MANAGEMENTCharlotte, NC$100-150K+ Annual Incentive Opportunity + Full Benefits. The Director of Case Management plans, organizes, implements, and directs care coordination activities at Medical Center. He/she is responsible for providing oversight and broad direction to case management, which includes care coordination, utilization review,...

  • Clinical Case Manager

    4 weeks ago


    Charlotte, North Carolina, United States University of North Carolina Charlotte Full time

    Responsibilities include: clinical case management assessment for those students with referenced health & wellbeing needs on care and concern referrals; linkage and referral to campus and community supports; provision of brief, short-term, solution-f Case Manager, Clinical, Manager, Healthcare, Education

  • Case Manager RN

    1 month ago


    Port Charlotte, United States ShorePoint Health Port Charlotte Full time

    Case Manager RNJob Description Student Loan Repayment Up to $20,000 Licensure and Certifications Reimbursement Tuition Reimbursement Robust and comprehensive benefit package At ShorePoint Health, we've cultivated an environment that nurtures professional development, promotes a sense of ownership, and naturally empowers every member of the team to align...

  • Case Manager RN

    1 month ago


    Port Charlotte, United States ShorePoint Health Port Charlotte Full time

    Case Manager RNJob Description Student Loan Repayment Up to $20,000 Licensure and Certifications Reimbursement Tuition Reimbursement Robust and comprehensive benefit package At ShorePoint Health, we've cultivated an environment that nurtures professional development, promotes a sense of ownership, and naturally empowers every member of the team to align...

  • Case Manager RN

    3 weeks ago


    Port Charlotte, United States ShorePoint Health Port Charlotte Full time

    Case Manager RN Job Description Student Loan Repayment Up to $20,000 Licensure and Certifications Reimbursement Tuition Reimbursement Robust and comprehensive benefit package At ShorePoint Health, we've cultivated an environment that nurtures professional development, promotes a sense of ownership, and naturally empowers every member of the team to align...


  • Charlotte, United States Clinical Management Consultants Full time

    An exciting opportunity is available in the greater Charlotte NC area for a Director Case Management. This is your chance to become a part of a recognized healthcare system who has been proudly serving their community for over 30 years. Known for exceptional quality care and medical excellence provides patients and families world-class care in cardiovascular...