Team Leader

3 weeks ago

Houston, Texas, United States Mico's Hot Chicken Full time

Are you looking for the RIGHT opportunity to GROW in a PLEASANT environment? Here are the simple reasons you should consider joining the team at Mico's Hot Chicken.

We have great pay and benefits:
  • Earn monthly bonuses.This bonus is based on reaching team and company goals.
  • Up to 5 days paid vacation/personal days off every year after being employed with Mico's for 6 months
  • Free meals at Mico's
  • Weekly Pay
  • Opportunity for advancement as we are a growing business and now searching for our second location
A Team Leader at Mico's Hot Chicken is responsible for managing and supervising a team of kitchen staff and ensuring that all food preparation and service is carried out to the highest standards. They are responsible for delegating tasks, monitoring team performance, and providing training and support as needed. The Team Leader is also responsible for maintaining a clean and organized kitchen environment, adhering to food safety protocols, and ensuring that all food items are prepared to the correct specifications. Additionally, they must be able to communicate effectively with both kitchen staff and front of the house staff to ensure a smooth and efficient operation. Overall, the Team Leader plays a crucial role in ensuring the success of the restaurant by maintaining a high level of quality and customer satisfaction.

Activities & Responsibilities:

Primary:
  • Ensures that Team Members follow procedures specific to each station and read tickets to accurately prepare all orders.
  • Ensures that Prep procedures are followed to the restaurant's standards
  • Ensures that Team Members work at a pace to maintain the restaurant's established speed of service guidelines.
  • Ensures that workstations are clean at all times..
  • Perform any of the tasks above as needed throughout the shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.
Mico's Hot chicken is an Equal Opportunity Employer.

Must align with Mico's Core Values:

Mastery - We appreciate excellence

Integrity - We do the right thing even when no one is watching

Caring - We treat others and ourselves with respect and love

Ownership - We are proud of our work

Servant Leadership - We look for ways to make someone's day

Requirements
  • Other Qualifying Characteristics
  • Skills Evaluation
  • Must be available to open or close
  • Can competently perform in all positions in the kitchen
  • Prepares products that meet all Mico's Hot Chicken's standards
  • Understands and Executes Opening, Transition, and Closing procedures according to Mico's Hot Chicken's Standards
  • Consistently prioritizes cleanliness, food safety
  • Embodies all of the restaurant's core values
  • Maintains productivity while always putting customers first
  • Must align with Mico's Core Values
  • Must be available weekends
Company Information
Mico's Hot Chicken first opened it's window in June, 2019 as a food truck. We have grown and transitioned from our truck into our first brick and mortar in the Heights We hope you'll join us on our journey to make Mico's Hot Chicken one of the hottest experiences one can enjoy in Houston.

Our Mission

We serve fresh, made from scratch recipes that are cooked to order and crafted with spice and flavor

Our Vision

We are on the road to becoming America's Hot Chicken and a household name.

Check us out on social media @micoshotchicken

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