We are looking for a part-time, IT Analyst

Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort. If our current openings don't match your skill-set and you have an interest in working with the Fields Auto Group, please contact us at careers@fieldsauto.com.

IT Analyst Duties and Responsibilities

• Providing front-line technical support to end users on various technical issues and problems relating to hardware, software and peripherals.
• Monitoring and maintaining computer systems and networks.
• Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software.
• Be responsible for responding to, documenting, and resolving service tickets in a timely manner.
• Thorough knowledge of Microsoft Outlook 365 & and Windows 10 & 11operating systems.
• Support the implementation of new solutions or applications.
• Establish accounts for new users and assist with password or login problems.
• Ensure security and privacy of networks and computer systems
• Strong knowledge of Microsoft Office products

IT Analyst Requirements and Qualifications

• 1+ years of experience in a technical support role.
• Certifications are preferred, but not required.
• Working knowledge and expertise with a variety of software, hardware, and applications.
• Willingness to solve complicated problems and see projects through to completion.
• Analytical skills to study problems and records and identify solutions.
• Team-oriented attitude to help other colleagues and departments with technical problems.
• Strong interpersonal communication and relationship-building skills.
• Ability to manage time and effectively prioritize numerous projects at one time.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at time