Leasing Consultant
1 month ago
JOB SUMMARY
The LEASING CONSULTANT is responsible for all operations associated with leasing suites and achieving a high level of occupancy. The Leasing Consultant must maintain a professional and enthusiastic attitude in all areas of resident services. Responsibilities included, but not limited to, sales, all administrative operations of property management and resident services. Monthly bonus based upon occupancy.
JOB FUNCTIONS
1.) Work with all prospective residents by utilizing CRM to maximize conversions of leads submitted to property.
2.) Tour the property with prospective residents, initiate effective sales presentations, and close on leasing suites.
3.) Perform timely prospect follow up by utilizing creative marketing strategies (i.e. phone and email calls, thank you notes, and promotional materials).
4.) Prepare applications and leases; verify employment and residency information on application
5.) Compile move-in information and insure proper flow to appropriate parties. Administer orientation to new residents and assist with the move in process.
6.) Conduct all business in accordance with Company policies and procedures, including Fair Housing and other laws pertaining to multi family living.
7.) Participate and suggest sales promotions to increase occupancy.
8.) Provide quality customer service to all visitors, vendors and residents. Communicating in a professional manner and with a willingness to assist. Always making resident the priority.
9.) Promote a high level of resident retention by establishing rapport with residents through a company contact programs, newsletters, resident appreciation programs, and resident oriented approach to serve.
10.) Work as a team member in analyzing competitive advertisements, promotions and pricing; using this information to design marketing and advertising plans for the property.
11.) Process work order requests submitted into the office when applicable.
12.) Prepare Daily Activity Reports and submit to corporate office.
13.) Maintain a comprehensive filing system of resident leases, correspondence and records in conforming to management requirements.
14.) Adhere to all directives of the Assistant Property Manager, Property Manager and Director of Operations of the Management Company.
15.) Participate in meetings, programs, and seminars relating to property management and laws governing apartments.
16.) Prioritize overall operations of community by communication amongst all team members and departments to delivery top-of-class living experience.
17.) Perform all other duties as assigned.
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