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Systems Analyst

4 months ago

Wichita, United States Emprise Bank Full time

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.

We are currently seeking a Systems Analyst to join our team in Wichita, KS. This role is an integral part of our technology team and will be responsible for system management, change control, automation creation & monitoring, system review, project management and communication.

A successful candidate will have:

  • Exemplary customer service experience
  • Critical and analytical thinking skills
  • Confident and articulate written and verbal communications skills
  • Initiative and strong work ethic
  • Technical problem resolution skills
  • Strong attention to detail
  • The ability to treat highly confidential information with utmost urgency
  • An understanding of and commitment to our values
  • Attitude and aptitude to engage in continuous development

Essential functions of the role:

Systems Management

  • Ensure system integrity by using sound system management processes
  • Monitor system performance and review trends
  • Assess system performance issues
  • Assist with root cause analysis and fixes from design to final production
  • Ensure compatibility and interoperability of application enhancements
  • Assist with design and deployment of application upgrades
  • Perform data analysis and identify exceptions
  • Document necessary system workflows, processes and system specifications
  • Assist with business continuity planning
  • Identify alternatives for optimizing system resources and technology gaps
  • Assist  with performance incident responses
  • Participate in root cause analysis and response reviews for performance issue as needed
  • Update the necessary documentation following all performance incidents
  • Assist with training efforts related to systems and hardware

Change Control

  • Create control requests as needed
  • Thoroughly test proposed changes
  • Complete assigned change control requests
  • Communicate changes to stakeholders
  • Update system documentation as needed

Automation Creation and Monitoring

  • Partner with other departments in the creation and monitoring of automated file movement jobs
  • Ensure jobs are completed on schedule and troubleshoot any failures timely

System Review

  • Assist with evaluation of current and proposed systems
  • Assist with cost- benefit and return on investment analysis for proposed systems
  • Recommend system changes based on stakeholder input and systems expertise
  • Assist with testing and implementation of new systems
  • Document system workflows
  • Communicate system changes with stakeholders
  • Assist with training related to new software and hardware
  • Assist with risk assessments and business continuity planning relative to technology systems

Project Management

  • Assist with project work plans according to Emprise project management methodologies
  • Assist with day-to-day operational aspects of projects and scope
  • Utilize approved vendor support
  • Communicate progress, risks, expectations, time lines, milestones and other key project metrics to the project sponsor and team members
  • Serve as a subject matter expert relative to systems as needed

Communication

  • Interact with Emprise associates and vendors relative to areas of concern involving technology
  • Escalate issues as needed

Other duties as assigned within the scope and responsibility of the job

Requirements

  • College Degree or level of education that, together with industry experience, enables the applicant to meet the job requirements
  • Three plus years experience with basic office products, mainframe systems, network methodology, operating systems, applications, current hardware, best practice protocols and standards required

Benefits

In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates

At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

To learn more, please visit our website at www.emprisebank.com.

Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.

Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.