IT Analyst
2 weeks ago
IT Analyst
Hollywood, FL, USA
Req #44643
Wednesday, November 13, 2024
Who We Are:
- Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States.
- Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.
- In 2024, for the 3rd year in a row, Coke Florida was named as a US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance.
Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes:
- Total Wellness Programs including health, dental and vision plans
- 401K program with healthy company match
- Supplemental Life Insurance
- Three weeks of vacation pay, and 11 company paid holidays*
- Tuition reimbursement
- Employee Assistance Programs (EAP)
- Competitive compensation
Coke Florida is looking for an IT Analyst based out of our Hollywood, FL, working Monday-Friday from 8AM-5PM.
What You Will Do:
As a Coke Florida IT Analyst, you will be responsible for providing IT support for multiple users and locations.
Roles and Responsibilities:
- Provide support for local and centralized systems throughout Florida
- Work to ensure timely resolution and communication of hardware requests
- Assist in resolving support requests across all Coke Florida facilities
- Acts as shift and after hours on-call point of escalation for supported locations
- Catalog and manage IT inventory assets
- Image and Deploy Coke Florida Workstations
- Align with local leaders to identify opportunities for innovation in IT Infrastructure
- Develop and publish knowledgebase articles to assist helpdesk staff address incidents
- Contribute to overall team effort in achievement of established SLA's
- Consistently meet and exceed established benchmarks in performance set forth by management for respective role
- Provide feedback to Management on local business objectives and maintenance windows
For this role, you will need:
- High School Diploma or equivalent experience
- Broad skillset with the following technologies:
- Windows Desktop troubleshooting
- Network administration (add, move, change)
- Device Management Tools (Intune, MDT, Etc..)
- Active Directory
- Cloud computing awareness
- Awareness of contemporary software application technologies and IT service methodologies
- Successful problem solving and analytical skills
- Ability to work within a diverse environment
- Passion for customer service
- Excellent verbal and written communication skills
This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.
Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.
Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
- Job Family
Technology/Transformation - Job Function
Field IT - Pay Type
Salary
- Hollywood, FL, USA
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