Service Center Specialist

3 weeks ago


Bethesda, United States Cynet Systems Full time

Education:

  • High School diploma or GED required.
  • College courses preferred.

Experience:

  • One year of customer service and claims experience or an equivalent combination of education and experience is required.
  • Inbound call center experience preferred.

Skills and Abilities, Qualifications:

  • Knowledge of medical terminology Understanding of claims management.
  • Excellent oral and written communication PC literate, including Microsoft Office products.
  • Analytical and interpretive skills Strong organizational skills Good interpersonal skills.
  • Ability to multitask in a fast-paced environment Ability to support multiple clients across communication channels and utilize multiple systems simultaneously.
  • Ability to work in a team environment and/or independently.
  • Ability to meet or exceed Performance Competencies.
  • Work environment.
  • The work environment characteristics are representative of those an employee encounter while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Persons holding office positions are generally subject to environmental conditions having the lighting, temperature, and noise of an open-floorplan office environment.


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