Avaya Voice engineer(10+ years experience)

3 weeks ago

Waukesha, United States HCLTech Full time

Role :- Avaya Voice engineer(10+ years experience)

Location :- Waukesha, WI

Job Description :-

10+ years of Hands-on experience on Avaya Voice range of products

Deep understanding on Avaya Aura and Cisco voice Architecture

Working Experience on Avaya Aura, Contact center, IVR and CPOD solutions.

Working Experience on Cisco CUCM,UCCX,Unity,CUBE,Webex and Voice Gateways.

Develop Unified Communications and Contact Center solutions options aligned with the

business needs.

Participate in product selection and conduct solution architecture assessments.

Participate in workshops & design sessions and prepare documentation.

Assisting clients in the definition and execution of key UC and CC architectural processes.

Assisting with the preparation of consulting proposals and participating in pre-sales activities

Participate in proposals, RFPs and provide inputs on Avaya Unified Communications and

Contact center solutions and estimation models

Avaya Communication Manager 5.x to 10.x and Avaya Aura Messaging 6.x and 7.x configuration

and troubleshooting

Avaya Session Manager 6.x and 7.x,8.x,10.x configuration and troubleshooting.

Deep understanding on VoIP protocols- H.323, H.248, SIPREC and SIP

Good understanding of SIP and Q.SIG integration with Avaya and other 3rd party PBXs like

Cisco, SFB etc.

Deep understanding on Avaya ACD, call vectoring and call flow design in Avaya

Understanding of call recording solutions Like Nice, variant

Good understanding of integration of 3rd party apps such as CDR, RightFax, Directory Services,

Paging Services, Wallboards

Good understanding on IP dect phones operation and troubleshooting

Hands on experience in configuration of Avaya gateways: G650, G450, MCC etc.

Deep understanding on Avaya Survivability design and Architecture.

Good Understanding to analysis call traces, PBX/SM/AAM Logs

Expert level experience in handling Avaya IP telephony Infrastructure - Trace level

Good Knowledge of the call flow and end user facing features

Good experience in supporting WebEx conferencing

Have good hands experience on Avaya CM/SM/AAM upgrades and migration

Documentation of major issues and its root cause analysis for future reference for easy fix

Monitoring Avaya systems and security alerts through monitoring server to identify the issues

and provide fixes in proactive manner

Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.

Should be able to prepare Avaya Infra Architecture and network connectivity diagrams.

Co-ordinating with ISP for circuit related outage / issue and with vendor for RMA the network/

security devices

Key Skills

Avaya Aura, CPOD, Experience portal, Breeze, Aura Messaging, Oceana.

SIP, H.248 and H.323.

Basic understanding on Network LAN/WAN, routing and switching.

Certification:

Avaya APSS, APDS, ACIS and ACSS

Cisco CCNA,CCNP AND CCIE

  • Avaya Voice engineer(10+ years experience)

    5 days ago

    Waukesha, United States HCLTech Full time

    Role :- Avaya Voice engineer(10+ years experience) Location :- Waukesha, WI Job Description :- 10+ years of Hands-on experience on Avaya Voice range of products Deep understanding on Avaya Aura and Cisco voice Architecture Worki...

  • Avaya Voice engineer(10+ years experience)

    2 weeks ago

    waukesha, United States HCLTech Full time

    Role :- Avaya Voice engineer(10+ years experience)Location :- Waukesha, WIJob Description :-10+ years of Hands-on experience on Avaya Voice range of productsDeep understanding on Avaya Aura and Cisco voice ArchitectureWorki...

  • Avaya Voice engineer(10+ years experience)

    3 weeks ago

    Waukesha, United States HCLTech Full time

    Role :- Avaya Voice engineer(10+ years experience) Location :- Waukesha, WI Job Description :- 10+ years of Hands-on experience on Avaya Voice range of products Deep understanding on Avaya Aura and Cisco voice Architecture Working Experience on Avaya Aura, Contact center, IVR and CPOD solutions. Working Experience on Cisco CUCM,UCCX,Unity,CUBE,Webex and...

  • Avaya Voice engineer(10+ years experience)

    3 weeks ago

    Waukesha, United States HCLTech Full time

    Role :- Avaya Voice engineer(10+ years experience)Location :- Waukesha, WIJob Description :-• 10+ years of Hands-on experience on Avaya Voice range of products• Deep understanding on Avaya Aura and Cisco voice Architecture• Working Experience on Avaya Aura, Contact center, IVR and CPOD solutions.Working Experience on Cisco CUCM,UCCX,Unity,CUBE,Webex...

  • Avaya Voice engineer(10+ years experience)

    3 weeks ago

    Waukesha, United States HCLTech Full time

    Role :- Avaya Voice engineer(10+ years experience)Location :- Waukesha, WIJob Description :-• 10+ years of Hands-on experience on Avaya Voice range of products• Deep understanding on Avaya Aura and Cisco voice Architecture• Working Experience on Avaya Aura, Contact center, IVR and CPOD solutions.Working Experience on Cisco CUCM,UCCX,Unity,CUBE,Webex...

  • Avaya Voice engineer(10+ years experience)

    3 weeks ago

    Waukesha, United States HCLTech Full time

    Role :- Avaya Voice engineer(10+ years experience)Location :- Waukesha, WIJob Description :-• 10+ years of Hands-on experience on Avaya Voice range of products• Deep understanding on Avaya Aura and Cisco voice Architecture• Working Experience on Avaya Aura, Contact center, IVR and CPOD solutions.Working Experience on Cisco CUCM,UCCX,Unity,CUBE,Webex...

  • Avaya Voice engineer(10+ years experience)

    2 weeks ago

    Waukesha, United States HCLTech Full time

    Role :- Avaya Voice engineer(10+ years experience)Location :- Waukesha, WIJob Description :-10+ years of Hands-on experience on Avaya Voice range of productsDeep understanding on Avaya Aura and Cisco voice ArchitectureWorking Experience on Avaya Aura, Contact center, IVR and CPOD solutions.Working Experience on Cisco CUCM,UCCX,Unity,CUBE,Webex and Voice...

  • Avaya Voice engineer(10+ years experience)

    3 weeks ago

    Waukesha, WI, United States HCLTech Full time

    Role :- Avaya Voice engineer(10+ years experience) Location :- Waukesha, WI Job Description :- 10+ years of Hands-on experience on Avaya Voice range of products Deep understanding on Avaya Aura and Cisco voice Architecture Working Experience on Avaya Aura, Contact center, IVR and CPOD solutions. Working Experience on Cisco CUCM,UCCX,Unity,CUBE,Webex and...

  • Avaya Voice engineer

    2 months ago

    Waukesha, United States HCLTech Full time

    Role :-Avaya Voice engineer (10+ years' experience required)Location :- Waukesha, WI (Hybrid 3 days onsite and 2 days remote in a week)Job Description :-• 10+ years of Hands-on experience on Avaya Voice range of products• Deep understanding on Avaya Aura and Cisco voice Architecture• Working Experience on Avaya Aura, Contact center, IVR and CPOD...

  • Avaya Voice engineer

    2 months ago

    Waukesha, United States HCLTech Full time

    Role :-Avaya Voice engineer (10+ years' experience required)Location :- Waukesha, WI (Hybrid 3 days onsite and 2 days remote in a week)Job Description :-• 10+ years of Hands-on experience on Avaya Voice range of products• Deep understanding on Avaya Aura and Cisco voice Architecture• Working Experience on Avaya Aura, Contact center, IVR and CPOD...

  • Avaya Voice engineer

    1 month ago

    Waukesha, United States HCLTech Full time

    Role :- Avaya Voice engineer Location :- Waukesha, WI(Onsite position) Job Description :-• 10+ years of Hands-on experience on Avaya Voice range of products• Deep understanding on Avaya Aura and Cisco voice Architecture• Working Experience on Avaya Aura, Contact center, IVR and CPOD solutions.Working Experience on Cisco CUCM,UCCX,Unity,CUBE,Webex and...

  • Avaya Voice engineer

    1 month ago

    Waukesha, United States HCLTech Full time

    Role :- Avaya Voice engineer Location :- Waukesha, WI(Onsite position) Job Description :-• 10+ years of Hands-on experience on Avaya Voice range of products• Deep understanding on Avaya Aura and Cisco voice Architecture• Working Experience on Avaya Aura, Contact center, IVR and CPOD solutions.Working Experience on Cisco CUCM,UCCX,Unity,CUBE,Webex and...

  • Civil Engineer

    3 weeks ago

    Waukesha, United States Ayres Associates Full time

    Finding the right fit: Experienced in successfully transforming conceptual visions into tangible structures? Capable of working on an assortment of deadline-driven projects while delivering exceptional results? If you're ready to take the next step of your career and be part of a growing team, then we have an opportunity for you! At Ayres, we challenge,...

  • Water Resources engineer

    4 days ago

    Waukesha, United States KnowHireMatch Full time

    Are you looking for a professional, yet fun, work culture where your voice can be heard? Want to solve challenging problems for local communities by combining engineering and technology? Are you interested in working where your ideas will be recognized, and growth opportunities abound? If so, we'd like to talk with you about our Drinking Water & Water...

  • Water Resources engineer

    3 weeks ago

    Waukesha, United States KnowHireMatch Full time

    Are you looking for a professional, yet fun, work culture where your voice can be heard? Want to solve challenging problems for local communities by combining engineering and technology? Are you interested in working where your ideas will be recognized, and growth opportunities abound? If so, we'd like to talk with you about our Drinking Water & Water...

  • Water Resources engineer

    1 month ago

    Waukesha, United States Knowhirematch Full time

    Job DescriptionJob DescriptionAre you looking for a professional, yet fun, work culture where your voice can be heard? Want to solve challenging problems for local communities by combining engineering and technology? Are you interested in working where your ideas will be recognized, and growth opportunities abound?If so, we'd like to talk with you about...

  • Sr Manager

    5 days ago

    Waukesha, United States GE Healthcare Full time

    Job Description Summary Team leader role responsible for a team of IT professionals and accountable for the end-to-end lifecycle of a set of business applications for design and software engineering teams. Coordinates with other IT leaders and experts as well as functional teams, users and leaders to optimize IT tools in the area of Design Engineering. A...

  • Senior Controls Engineer

    3 days ago

    Waukesha, United States Selectek Staffing Solutions Full time

    Selectek is looking for a Controls Engineer to develop, design, and test electrical pneumatic and hydraulic components, equipment, and systems. Required: Electrical Engineering degree from four-year college or university 6-10 years of related experie Controls Engineer, Controls, Engineer, Senior, Project Engineer, Manufacturing, Staffing, Electrical

  • Water Supply Engineer

    1 month ago

    Waukesha, United States Ruekert & Mielke, Inc Full time

    Job DescriptionJob DescriptionSalary: Looking for a professional, yet fun working atmosphere where your voice can be heard? Want to solve challenging problems for local communities by combining engineering and technology? Are you interested in working at “the place to be”, where your ideas will be recognized and growth opportunities abound?We are...

  • Electrical Engineer

    5 days ago

    Waukesha, United States GE Healthcare Full time

    Job Description SummaryJoin a global engineering team utilizing advanced design tools and techniques to develop state-of-the-art CT systems for leadership medical diagnostic imaging systems. The Engineer is responsible for driving elements of the multi-generational product plan as well as product specific development plans.The successful candidate in this...