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Guest Experience Specialist
3 weeks ago
Additional Information Serving, Bartending, Cross Train at Front Desk, Full Time, Evening Shift, Weekly Pay Job Number 24079730 Job Category Rooms & Guest Services Operations Location Courtyard Chicago Highland Park/Northbrook, 1505 Lake Cook Road, Highland Park, Illinois, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Guest Experience Specialist
4 weeks ago
Highland Park, United States Marriott Full timeMarriott Guest Experience Specialist Highland Park , Illinois Apply Now Additional Information Serving, Bartending, Cross Train at Front Desk, Full Time, Evening Shift, Weekly PayJob Number 24079730Job Category Rooms & Guest Services OperationsLocation Courtyard Chicago Highland Park/Northbrook, 1505 Lake Cook Road, Highland Park, Illinois, United...
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Guest Experience Specialist
1 week ago
Highland Park, United States Marriott Full timeMarriott Guest Experience Specialist Highland Park , Illinois Apply Now Additional Information Serving, Bartending, Cross Train at Front Desk, Full Time, Evening Shift, Weekly PayJob Number 24079730Job Category Rooms & Guest Services OperationsLocation Courtyard Chicago Highland Park/Northbrook, 1505 Lake Cook Road, Highland Park, Illinois, United...
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Guest Experience Specialist
3 hours ago
Highland Park, United States Marriott Full timeMarriott Guest Experience Specialist Highland Park , Illinois Apply Now Additional Information Serving, Bartending, Cross Train at Front Desk, Full Time, Evening Shift, Weekly Pay Job Number 24079730 Job Category Rooms & Guest Services Operations Location Courtyard Chicago Highland Park/Northbrook, 1505 Lake Cook Road, Highland Park, Illinois, United...
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Guest Experience Specialist
3 weeks ago
Highland Park, United States Marriott International Inc Full timeAdditional Information Serving, Bartending, Cross Train at Front Desk, Full Time, Evening Shift, Weekly Pay Job Number 24079730 Job Category Rooms & Guest Services Operations Location Courtyard Chicago Highland Park/Northbrook, 1505 Lake Cook Road, Highland Park, Illinois, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation?...
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Guest Experience Specialist>
3 weeks ago
Highland Park, United States Marriott Full timeMarriott Hotels - 1505 Lake Cook Road [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to tomorrow. So...
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Guest Experience Specialist>
1 week ago
Highland Park, United States Marriott Full timeMarriott Hotels - 1505 Lake Cook Road [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to tomorrow. So...
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Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeReporting to the Spa Concierge Supervisor, the Spa Concierge Specialist is an outgoing, motivated individual capable of adapting to change in a fast past service driven environment. This position demonstrates passion for people; encouraging and inspiring guests to elevate their health and beauty, while creating a memorable Best in Class experiences. The...
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Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeReporting to the Spa Concierge Supervisor, the Spa Concierge Specialist is an outgoing, motivated individual capable of adapting to change in a fast past service driven environment. This position demonstrates passion for people; encouraging and inspiring guests to elevate their health and beauty, while creating a memorable Best in Class experiences. The...
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Spa Room Specialist
1 week ago
Highland, United States Yaamava' Resort & Casino at San Manuel Full timeReporting to the Spa Service Supervisor, the Spa Room Specialist is responsible for guiding guests through their spa experience while ensuring all service and facility standards are met. This position demonstrates a passion for people, encouraging and inspiring guests to elevate their health and beauty, while creating a memorable best in class guest and...
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Spa Room Specialist
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Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeReporting to the Spa Service Supervisor, the Spa Room Specialist is responsible for guiding guests through their spa experience while ensuring all service and facility standards are met. This position demonstrates a passion for people, encouraging and inspiring guests to elevate their health and beauty, while creating a memorable best in class guest and...
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Spa Room Specialist
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Highland, United States Yaamava’ Resort & Casino at San Manuel Full timeReporting to the Spa Service Supervisor, the Spa Room Specialist is responsible for guiding guests through their spa experience while ensuring all service and facility standards are met. This position demonstrates a passion for people, encouraging and inspiring guests to elevate their health and beauty, while creating a memorable best in class guest and...