Domestic Dispatcher

4 weeks ago

Cordova, United States Aston Carter Full time

Job Title: Import Coordinator

Job Description

We are seeking a dedicated and detail-oriented Import Coordinator to join our team. The ideal candidate will have the ability to accurately determine pertinent parts of import documentation, perform piece count reconciliation, and execute precise data entry. This position requires excellent customer service skills and the ability to trace freight as needed. You will assist with updating the Cargowise system filters and manage delivery orders and instructions efficiently. Additionally, you will obtain quotes from various service providers, ensure profitability, and handle delivery charges and disputes.

Responsibilities

  • Determine pertinent parts of import documentation.

  • Perform piece count reconciliation (e.g., create delivery orders for specific quantities).

  • Execute accurate data entry.

  • Look up and update arrival notice information.

  • Trace freight as needed.

  • Assist with updating Cargowise system filters (Cargowise is Excel-based).

  • Create delivery orders and delivery instructions as needed.

  • Obtain quotes from truckers, warehouses, and related service providers.

  • Maximize profit margins for the department and company.

  • Discern needed equipment for deliveries.

  • Obtain proof of delivery.

  • Reconcile delivery charges and address disputed charges.

  • Assist Import CSR with daily functions as needed.

  • Clean up Cargowise system filters as needed.

Essential Skills

  • Customer service

  • Dispatching

  • Data entry

  • Microsoft Office proficiency

  • Logistics management

  • Inbound call handling

  • Reconciliation

  • Purchase order administration

Additional Skills & Qualifications

  • Professional appearance and demeanor

  • Excellent verbal and written communication skills

  • Positive attitude

  • Critical thinking ability

  • Receptive to feedback

  • Ability to follow up and follow through on shipment matters

  • Adaptability to shift tasks without frustration

  • Problem-solving skills

  • Team player

  • Self-starter and 'go-getter' attitude

  • Willingness to assist as needed without being asked

  • Proficient in recognizing when to switch from email to phone communication

  • Proficiency in Microsoft systems

  • Potential for promotion

Work Environment

This position requires working on-site in a cubicle setting. The role involves interacting with various stakeholders through email and phone communication. The work environment is collaborative and supportive, encouraging proactive assistance and teamwork.

Pay and Benefits

The pay range for this position is $20.00 - $20.00

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cordova,TN.

Application Deadline

This position will be accepting applications until Dec 21, 2024.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.