Office Manager
2 weeks ago
Benefits:
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Servpro of East Kalamazoo is hiring an Office Manager
Benefits
Servpro of East Kalamazoo offers:
Competitive compensation
Superior benefits
Career progression
Professional development
And more
As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all administrative activities and ensure customer satisfaction.
Key Responsibilities
Assist in hiring office personnel and ensure employment best practices and compliance
Manage the training and development plans for office team
Oversee performance management for office team
Deliver performance reports as needed
Verify and analyze franchise reports
Assist with office staffing and compensation plan as needed
Position Requirements
High school diploma/GED; Associate degree or Bachelor’s degree preferred
At least 1 year of management and/or supervisory experience
At least 3 year of customer service and/or office-related experience
Excellent written and verbal communication skills
Exceptional organization and planning capabilities, strong attention to detail
Skills/Physical Demands/Competencies
This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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