Commercial Parts Professional
7 days ago
+-----------------------------------+-----------------------------------+ | Job Description | | +-----------------------------------+-----------------------------------+ | | The Commercial Parts Professional | | | is an advanced level sales | | | position capable of providing | | | expert customer care to | | | professional customers. The | | | position is responsible for | | | profitable growth of the | | | professional business by building | | | lasting relationships with timely | | | automotive solutions and parts. | | | The role has expert knowledge of | | | automotive systems and part | | | knowledge. The role has the | | | ability to source from numerous | | | places including special order, | | | FDO, second source, etc. The role | | | has the ability to direct drivers | | | to ensure safe, timely and | | | accurate delivery. Position is | | | full time (PT on exception need | | | basis). MVR certification | | | preferred. | | | | | | * | | | | | | * Primary Responsibilities * | | | | | | - Create, build and maintain | | | professional customer | | | relationships | | | - Provide GAS3 selling | | | experience to professional | | | customers | | | - Ability to achieve profitable | | | sales and margins | | | - Achieve personal and store | | | sales goals and service | | | objectives | | | - Dispatch drivers ensuring | | | delivery standards are | | | achieved | | | - Maintain commercial stocking | | | programs | | | - Build and maintain a network | | | of second source suppliers | | | - Partner with GM to ensure | | | proper driver coverage | | | | | | * | | | | | | *Secondary | | | Responsibilities * | | | | | | - Maintain core bank and | | | commercial returns | | | - Maintain commercial credit | | | accounts | | | - Partner with CAM and CSM for | | | customer and territory | | | alignment | | | | | | * | | | | | | * Success Factors * | | | | | | - High customer retention | | | - Ability to locate and stock | | | parts | | | - Safety knowledge and skills | | | - Operating inventory systems | | | and store equipment | | | - Parts and automotive system | | | knowledge skills | | | - Operating POS and Parts | | | lookup systems | | | - ASE P2 certified or ASE ready | | | equivalent | | | - Advanced solution, project | | | and product quality | | | recommendation ability | | | - Ability to source from | | | numerous places including | | | special order, FDO, second | | | source, etc. | | | - Advanced selling skills for | | | commercial customers | | | - Ability to multi-task and | | | remain organized | | | - Effective communication, | | | listening and problem-solving | | | skills | | | | | | * Essential Job Skills | | | Necessary for Success as a | | | Commercial Parts Pro * * | | | | | | - Working knowledge of | | | automotive systems, and | | | diagnostic ability to | | | include: Ignition, internal | | | engine, suspension, brakes, | | | electronic, exhaust, etc. | | | - Speak and write English | | | (Spanis
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