Night Counselor Supervisor

3 weeks ago


Queens, United States Transitional Services for New York, Inc. Full time
Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs.
TSINY, a non-profit Mental Health Services Agency seeks Night Counselor Supervisor for its Residential Program, located in Jamaica (Queens) NY.

Salary: $43,000 annually, $23.62/hr., (12am-8am)

Valid Driver's License Required

Position Summary

Responsible to ensure that all TSINY guidelines and procedures are followed during the 12am – 8am shift. Must also ensure the safety of the residents and staff. In addition, must provide supervision for all 12am – 8am counselors. Responsible for ensuring adequate coverage during this shift. Also responsible for crisis intervention and incident management.

Essential Functions
  • Read and initial Communication Book entries and follow up as indicated.
  • Be available to all residents and staff on an as-needed basis for crisis intervention, direction and support.
  • Communicate critical information to Administrator/supervisor (e.g., clinical, medical, safety, maintenance).
  • Receive and follow up on all phone and mail communications as needed.
  • Answer telephones and door as needed.
  • Assume medication/shift supervisor duties as scheduled/needed.
  • Conduct room checks as needed.
  • Ensure the safety and welfare of all residents.
  • Supervise kitchen activities, particularly during early morning hours to ensure safety, health and cleanliness.
  • Work collaboratively with all team members when implementing resident Service Plan goals.
  • Room checks and wake-up call as per program schedule.
  • Building checks Q2H throughout the night.
  • Car check and document - review car mileage books.
  • Ensure cleanliness of assigned staff offices and other public areas, i.e., bathrooms, recreation and living rooms.
  • Delegate staff assignments and follow-up to ensure all tasks are completed.
  • Coordinate staff "breaks" to ensure adequate coverage.
  • Meet with night counselor for supervision.
  • Update daily room check sheet.
  • Back charting.
  • Ensure organization of assigned charts (see chart upkeep responsibilities).
  • Participate in staff meetings.
  • Ensure the completion of bi-weekly time sheets.
  • Complete monthly chart audit reviews.
  • Update resident roster.
  • Prepare sign-in and out book for 12-8, 8-4 and 4-12 shifts (done by night supervisor).
  • Oversee the review of monthly medication sheets in comparison to previous medication sheets and medication vial.
  • Meet with supervisor for supervision with prepared agenda.
  • Prepare 12-8 schedule.
  • Prepare 12-8 job performance evaluations.
  • Complete Incident Reports and forward to Administrator.
  • Complete Status Change immediately and forward to IDF Director.
  • Escort/assist residents with securing financial benefits.
  • Assist residents in receiving medical and dental care (prepare medical/dental/psychiatric referral).
  • Escort resident to medical/psychiatric appointments/ emergencies.
  • Assist in the maintenance of physical plant to ensure safety, cleanliness, content and style.
  • Identify and communicate supply needs to Administrator (office, building, resident, maintenance, first aid, etc.).
  • Ensure safe and clean environment.
  • Document and track staff (12-8) lateness and absences.
  • Provide orientation to new employees for 12-8 shift.
  • Ensure TSINY forms in the file cabinet are adequately stocked (done by Night Supervisor only).
  • Meet with supervisor/administrator as needed.
  • Driver’s license required.
  • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
  • Perform other related duties as required.

Experience/Education/Skills/Abilities

Bachelor’s degree or Associate’s degree plus one year’s experience or High School diploma plus two years’ supervisory experience in a mental health setting.

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