Computer Technician Job ID 625

3 weeks ago


Bedford, United States Bedford Public Schools Full time
Position Type:
Information Technology/Computer Technician

Date Posted:
3/21/2024

Location:
District-Wide
Bedford Public Schools

Invite applications for the position of:

Computer Technician

Qualifications:
  • Knowledge of Microsoft, iOS and ChromeOS operating systems with strong problem resolution skills
  • Experience in hardware and software installations and troubleshooting
  • Strong interpersonal and communication skills
  • Successful completion of a Criminal Records Check (C.O.R.I.)
Description:
  • To provide service and support to students and district employees; district-owned hardware, software and peripherals; district subscription services
Performance Responsibilities:
  • Perform routine maintenance of equipment and upgrades to software
  • Install and troubleshoot software while adhering to license requirements
  • Install, configure, repair and troubleshoot computers, mobile devices and peripherals
  • Maintain accurate inventory records of equipment, warranties and software licenses
  • Prioritize tech tickets, find resolutions and document repair solutions
  • Maintain department documentation with updated procedures, troubleshooting and problem-solving resolutions
  • May be asked to manage:
    • iOS devices through MDM solutions
    • Chrome devices through the Google Admin Console
    • Application deployment to mobile devices
  • Perform any other such duties as may be assigned by the Director of Information
  • Systems and/or the Director of Technology and Library Media
Essential Functions of the Job:
  • Establish and maintain positive interactions with students, school personnel and community members
  • Present information in a clear and concise manner
  • Consult and collaborate with Technology Department members
  • Demonstrate initiative and resourcefulness to solve problems
  • Independently organize and prioritize multiple demands while performing duties and tasks at expected levels of professionalism
  • Learn new systems and technology to meet changing demands
  • Maintain confidentiality and exercise discretion
Reports to:
  • Director of Information Systems
Work Year:
  • 12 month position
Salary/Benefits:
  • Per Agreement
Physical and Environmental Demands of the Job:
  • The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Ability to work in a normal school building environment
  • Ability to lift 50 pounds
  • Must possess a valid driver's license and access to transportation for travel between schools


Bedford Public Schools are committed to hiring, mentoring, and retaining a diverse staff. We are relentless in our efforts to bolster equity, in both academic and work spaces, by fostering a culture of belonging and ensuring our diverse employees and students have equitable access to the resources and opportunities needed to thrive - personally, professionally, and academically.

School Committee Approved: February 27, 2024
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