Solutions Engineer

1 week ago


Idaho Falls, United States Systems & Solutions Inc Full time

Hello We are looking for a Solutions Engineer. Your role interfaces with customers and identifies their needs while working with various departments from network engineers, support, and operations to ensure a plan is in motion to improve the customer's experience. A Solutions Engineer works to balance various aspects of the project, from safety to design. Additionally, a Solutions Engineer researches advanced technology regarding best practices in the field and seeks to find cost-effective solutions.

Responsibilities for Solutions Engineer
  • Work closely with Information Technology professionals within the company to ensure hardware is available for projects and working properly
  • Provide detailed specifications for proposed solutions including time and scope involved
  • Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
  • Establish a framework for necessary contributions from various departments and facilitate their collaboration
  • Analyze current technologies used within the company and develop steps and processes to improve
  • Document and monitor requirements needed to institute proposed updates in relation to customer experience
  • Work alongside project management teams to successfully monitor progress and implementation of initiatives
  • Account for possible project challenges or constraints and proactively seek to manage challenges
Qualifications for Solutions Engineer
  • Project development and leadership skill are preferred
  • Experience developing IT and cloud infrastructure
  • Master's degree in Computer Science or Software Engineering preferred
  • Up to date understanding of best practices regarding system security measures
  • Experience with software engineering, customer experience and design architecture
  • Advanced understanding of business analysis techniques and processes
  • Extensive knowledge and experience working with various operating systems
  • Professional work experience in analyzing computer hardware and software
  • Ability to work with various departments to facilitate the orderly execution of a proposed project plan


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