Case Manager

1 month ago

Houston, United States Ambassadors For Christ Full time

Founded in 2006 as a 501c3 nonprofit organization, Ambassadors For Christ, Inc. is committed to providing multi-faceted mentoring and counseling programs to at-risk children and youth, and their families. AFC has touched the lives of more than 5,500 youth through its programs, giving them hope, encouragement, and better equipping them for success in life. AFC's mission is to inspire excellence and promote leadership to youth through mentoring, music and the performing arts in order to provoke positive change and enrichment in our community.

Because of our continued success and stability, AFC has become an employer of choice, offering our employees competitive salaries and a full array of benefits to include medical, dental, and life insurance, paid time-off, holiday pay, and a collaborative work environment.

We are presently seeking a full-time Case Manger.

Job Purpose

The Full-Time Case Manager will provide holistic and comprehensive case management services

to victims of human trafficking in Houston and surrounding areas utilizing

AFC in-house services, partner agencies, and other collaborations. S/He will also provide

outreach, public awareness, and training on human trafficking in the service area as appropriate

and needed.

PRINCIPAL RESPONSIBILITIES:

  • Assessment of client's need for services and support
  • Provide direct services to identified victims of human trafficking and identify, obtain, and coordinate those services for the client.
  • The Case Manager is expected to have actual, intentional contact with every assigned victim/client (as feasible) at least twice a week.
  • Relentlessly show up and be present in young people's lives, especially through times of relapse and crisis.
  • Provide face to face support and intervention in multiple settings including, but not limited to the The Drop-In Center, office, or client TLP apartment
  • Engage victims/clients in appropriate educational, vocational, and life skill programming
  • Develop and implement a plan with each client to ensure his or her proper referral to health care, mental health care, social services, law enforcement, education, legal, employment, and training need.
  • Prioritize the safety and security of the victims/clients and property.
  • Manage communications across systems and serve as a liaison for the client.
  • Translate for the victims/clients or obtain translation services.
  • Accompany clients to appointments; assisting/teaching clients to access public transportation, and, teaching client's basic life skills and supporting them with obtaining federal aid, and legal services
  • Collaborate with team to plan, implement, and support engagement activities facilitated by internal staff and external partners
  • Provide training and technical assistance to community members and agencies on the issue of human trafficking
  • Actively seek and track donations and volunteers for the program match requirements, as appropriate
  • Assist with quarterly reports and other reporting per program requirements
  • Commit to engage in personal and professional growth and competence development, participate in organization training activities to increase capacity to serve youth every day
  • Provide documentation for reporting
  • Assist victims/clients in accomplishing their identified goals
  • Develop collaborative relationships with other community partners for victims support.
  • Keep supervisor fully informed of victims progress at all times
  • Performs other duties/responsibilities or special projects as identified by the supervisor.
QUALIFICATIONS:
  • Knowledge of community resources and case management/social work practices with high risk youth and young adult populations
  • Excellent written, documentation and verbal communication skills
  • Ability to work in a variety of settings with culturally diverse families and communities with the ability to be culturally sensitive and appropriate
  • Ability to work independently with a strong sense of focus
  • A strong sense of and respect for confidentiality involving both clients and fellow employees
  • Self-motivation, initiative, sound judgment, and commitment to ongoing learning
  • Dependable, able to work a flexible schedule outside normal business hours, including some weekends and holidays.
  • Is approachable, builds rapport well, and practices attentive and active listening.
  • Supports equal and fair treatment and opportunity for all.
  • Ability to address conflict well and manage difficult youth and young adults in a supportive and non-threatening manner; able to respond quickly and safely and serve as a settling influence in crisis situations and emergencies.
  • Understand, comply, and implement Trauma-Informed Care concepts and a Strengths-Based Approach.
  • Proficient with computer operating systems and programs.
  • Must have a valid Texas Driver's License throughout employment
  • Ability to legally operate a motor vehicle and provide own insured transportation


EDUCATION: Bachelor degree in Social Work, Counseling, Psychology or a related field

preferred.

HOURS: Full Time. Some evenings and weekends required.

EXPERIENCE: Minimum of two (2) years case management experience preferred.

SALARY: $TBD (Commensurate with experience)

BENEFITS

AFC offers a competitive salary (based on experience), Paid Time Off, medical insurance, a large potential for growth, and other benefits.

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