Customer Service Rep

2 weeks ago


North Palm Beach, United States Exela Enterprise Solutions, Inc. Full time
Customer Service Rep

Job Summary/Objective
• Provide mail services duties.
• Maintain control and delivery of non-accountable and accountable mail pieces.
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Take direction from supervisor or site manager
• Maintain all logs and reporting documentation, with attention to detail
• Adhere to all safety procedures
• Adhere to all applicable Federal, State, Local and Company safety and traffic regulations/policies
• Perform other tasks as assigned by supervisory team
  • Demonstrates high levels of safety awareness and notifies supervisor of potential hazards
  • Follows the security and privacy policies, standards, and guidelines to protect the informational assets of both the company and their customers
  • Performs other duties as required
  • Repetitive motion is required: may require twisting/bending/climbing
  • Required to work at computer for long periods
  • Required to stand, walk, simple grasp, reach with hands and arms
  • Required to regularly sit, talk, or hear
  • Required to possess close vision and ability to focus
  • Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
Qualifications

Required:
  • H.S. diploma or equivalent
  • Ability to read, write and speak English
  • Required to work at computer for long periods
  • Required to stand, walk, simple grasp, reach with hand and arms.
  • Required to regularly sit, talk, or hear
  • Required to possess close vision and ability to focus
  • Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
  • Repetitive motion is required; may require twisting/bending/climbing
  • May be required to lift 50 lbs. frequently

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