Second Shift Operations Supervisor

Posting Details

Position Information
Job Category
Professional/Administrative

Position Title
Second Shift Operations Supervisor

Full Time/Part Time
Full Time

Division
Finance and Administration

Department
Facilities Department

Hiring Wage/Salary Range
$65,000 to $70,000

Professional Experience/ Qualifications

• Minimum of 2 years of experience directly supervising staff is required.
• Experience and familiarity of state, and federal OSHA rules and regulations related to facilities services required.
• Must have the ability to provide direction and leadership to achieve goals in a timely manner.
• The ability to manage multiple priorities and deadlines, model superior customer service skills, and creatively problem-solve is critical.
• Proficiency in MS Word, Excel, internet applications and e-mail necessary.
• Must have experience in implementing quality improvement processes and industry best practices.
• Must possess excellent oral and written communication, conflict resolution, customer service, interpersonal and organizational skills.
• Experience in estimating costs for budgeting and monitoring expenditures is required.
• Must be capable of working collegially with a diverse group of constituents on a daily basis.

Preferred Qualifications

• Familiarity of work order and time entry systems is a plus.
• Experience managing in a collective bargaining unit environment would be helpful.

Education
A high school diploma or equivalent is required.
An Associate's degree or higher, or Technical School degree is preferred.

Certifications
A current valid driver's license, in accordance with the University's Driver Safety and Motor Vehicle Use Policy is required.

Offer Determination
When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

Physical Requirements

• Must be able to perform all of the job duties required of a custodial position including the ability to stoop, bend, stand for long periods of time as well as lifting, carrying up to a maximum of 50 pounds in order to train others on work-related responsibilities.
• Must be able to conduct manual snow removal when applicable.
• Must be able to handle heavy equipment, such as industrial vacuum cleaners, shampooers, buffers as well as containers, such as trash bags and cans.
• Responsible for following all procedures to conduct work activities in a safe manner including but not limited to wearing PPE required for specific duties and safe handling of chemicals as outlined by University policies and/or the supervisor.
• Responsible for immediately reporting any unsafe conditions to the supervisor and/or Environmental Health and Safety.

Other Information
This position is deemed essential under the University's Essential Personnel Policy.

Benefits
Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page.

Department Statement
It is the mission of the Facilities Department at Colgate University to create the safest, cleanest, and most comfortable environment that further distinguishes Colgate University as a world-class educational institution. We work hard as part of a unified team, to make everyone who arrives on campus feel welcomed.

"One team, one mission"

The Facilities Department provides the physical environment, utilities, and facilities support services necessary to promote the educational and research activities of the university. To ensure quality service to our community, we provide strong coordination and communications between multi-functional groups and our customers, with a customer-oriented approach. Training and development of self-directed teams promotes a work environment that encourages employee initiative, engagement and development.

This position oversees 2nd shift custodians, groundskeepers, and tradespeople, ensuring effective maintenance, regulatory compliance, and excellent service to the campus community. Key responsibilities include staff supervision, performance management, and maintaining accurate records. This role requires strong leadership, organizational, and communication skills.

Accountabilities

• Serves as the point of contact for campus departments needing after-hours support and ensures all assigned employees execute work properly, within relevant regulatory guidelines and with emphasis on safety and sustainability.
• Ensures assigned employees are courteous and responsive and have positive interactions with campus stakeholders.
• Accountable for maintaining appropriate documentation as assigned.
• Accountable for continuous condition assessment and work inspections.
• Responsible for the effective supervision of staff as assigned.
• Ensures selection and hiring of high-quality employees; ensures appropriate distribution of work assignments and high quality of employee work product; ensures fair and accurate performance assessments and feedback to include identifying areas for professional development and documenting and conducting disciplinary measures, as needed.
• Responsible for ensuring fair and accurate decisions regarding employment status (hire, promotion, salary increases, termination ); ensures the creation of effective opportunities and programs for employee mentoring, development and sustained performance.
• Ensures smooth transitions between shifts and proper documentation of work completed or outstanding.
• Coordinates with Campus Safety and/or environmental health and safety as needed.

Technical Competencies
Name
Building Systems

Description
Demonstrated general understanding of all operationally critical building and grounds systems at a basic level.

Name
Budget Management and Fiscal Responsibility

Description
Demonstrated knowledge to build, manage within and forecast capital and operational budgets in excess of $3M.

Name
Operational Efficiency

Description
General understanding of all building/grounds systems, with further developed expertise in specific areas of responsibility.

Name
Customer Service

Description
Demonstrated ability to consistently create positive interactions with stakeholders around campus and in the community. Demonstrated ability to accurately gather and implement stakeholder requirements

Name
Managerial Skills

Description
Demonstrated knowledge of Colgate managerial processes and requirements, to include:

• Demonstrated ability to fairly and accurately assess employee performance in accordance with university practices.
• Demonstrated understanding of federal and state regulations, as well as university policies and guidelines related to human resources sufficient to effectively select new employees, recommend pay actions, determine employment status and initiate or approve employee changes in status.

Demonstrated ability to select, develop and retain high performing work teams, to include:

• Demonstrated skill in the development of employee skills, performance and behaviors. Demonstrated ability to effectively coach and communicate with employees on issues of pay, performance and development.
• Demonstrated ability to consistently identify, hire and retain high performing employees.

Behavioral Competencies
Name
Personal Accountability for Results

Description
Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

Name
Effective Communication

Description
Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

Name
Problem Solving and Decision Making

Description
Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

Name
Change Management

Description
Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

Name
Leadership and Teamwork

Description
Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

Name
Creativity and Innovation

Description
Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

Name
Diversity and Inclusion

Description
Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

Name
Sustainability

Description
Understands the impact of decision making and personal behavior in achieving the university's commitment to a sustainable and carbon-neutral campus; supports and advances the university's sustainability initiatives; influences others to use sustainable practices.

Posting Detail Information
Requisition Number
2025S023Posting

Temporary
No

Work Schedule
Full time
Monday through Friday
2:30 pm to 11:00 pm

Job Open Date
03/14/2025

Job Close Date

Open Until Filled
Yes

Special Instructions Summary

EEO Statement
The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of merit, ability, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws.

Clery Act

CAMPUS CRIME REPORTING AND STATISTICS

The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at cusafety@colgate.edu.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. *
   Are you currently a Colgate employee?
   • Yes
   • No
2. *
   Have you ever been a Colgate employee?
   • Yes
   • No
3. Do you have a spouse/domestic partner who currently is, or will be, employed at Colgate University?
   • Yes
   • No
4. *
   Are you at least 18 years of age?
   • Yes
   • No
5. *
   Please let us know how you heard about this position.
   • Albany Times Union
   • Binghamton Press & Sun
   • BlackCoachesinSports
   • Careerbuilders.com
   • Cazenovia Republican
   • Centralnewyorkhelpwanted.com
   • Chronicle of Higher Education
   • Chronicle of Philanthropy
   • Colgate Employee
   • Colgate Website
   • CoSIDA
   • Diverse Issues of Higher Education
   • HERC (Upstate New York HERC)
   • HigherEdJobs.com
   • Indeed.com
   • InsideHigherEd.com
   • LinkedIn
   • Mid-York Weekly
   • NACWA
   • naviGATE
   • NCAA News
   • Norwich Evening Sun
   • Oneida Daily Dispatch
   • Sherburne News
   • Studentaffairs.com
   • Syracuse Post Standard
   • Utica Observer Dispatch
   • Waterville Times
   • WomenLeadersinCollegeSports.com
   • Other
6. If you selected "Colgate Employee" or "Other" for how you heard about this position, please provide the employee's name or where you heard about/saw the position.
   

   (Open Ended Question)

Applicant Documents

Required Documents

1. Resume
2. Cover Letter

Optional Documents

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