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IT Specialist Hourly, RS

2 months ago

Alpine, United States Recovery Solutions Full time
You Matter

• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities

Join us and find a career that supports:
• Caring for overlooked, underserved, and vulnerable patients
• Diversity, equity, inclusion, and belonging
• Autonomy in a warm team environment
• Growth and training

Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
• DailyPay, receive your money as you earn it
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

*Eligibility for perks and benefits varies based on employee type and length of service.

Why Us

Now is your moment to make a difference in the lives of the underserved.

If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to "Always Do The Right Thing", and to collectively do our part to heal the world, one patient at a time.

Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan.

We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.

How you make a difference

Under the supervision of the IT Manager or a designated supervisor, the Information Technology (IT) Specialist will provide technical assistance to end-users, addressing hardware and software issues. The role involves troubleshooting to resolve problems efficiently, ensuring the smooth operation of the organization's IT systems. The IT Specialist will also support routine maintenance and updates to enhance overall system performance.

Key Responsibilities

  • Provide first-line technical support to end-users, addressing hardware and software issues and resolving operating system, application, and network connectivity problems.
  • Install, configure, and maintain computer systems, IT equipment, and network devices, including routers, switches, and access points.
  • Perform hardware and software upgrades, ensuring compatibility with existing systems, and assist in implementing security measures to protect against threats.
  • Collaborate with IT team members to escalate and resolve complex technical issues and maintain accurate IT inventory records.
  • Conduct user training sessions on basic IT procedures and stay informed about the latest technology trends and updates.
Qualifications & Requirements

Education
  • Preferred: Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Work experience may be considered in lieu of degree.
Experience
  • Preferred: 2 years of experience in a similar IT support role.
Licenses/Certifications
  • Required: NA
  • Preferred: Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional).
Compliance
  • Must adhere to compliance requirements from company, client agency, and accreditation bodies.


We are an Equal Employment Opportunity / Affirmative Action Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We encourage you to apply If you are excited about a role but your experience doesn't seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.

Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.