Assistant General Manager

1 week ago

Lincoln, California, United States FirstService Residential Full time
Job Overview:

The Assistant General Manager will be an active leader of the community's vision and philosophies, and FirstService Residential 's commitment to client, staff, and community. The expectation for this individual is to support the General Manager to meet Board goals and objectives with respect to asset management. Additionally, to ensure effective and efficient day to day operation of the community's facilities and operation. This position reports directly to the General Manager.

Compensation: $75,000 - $80,000

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Community Enhancement & Maintenance
  • Ensure common areas, landscape and recreational facilities are maintained in excellent condition.
  • Provide oversight for regular and ongoing inspections of facilities for repairs, maintenance, and improvements.
  • Ensure subcontractors' adherence to specifications and that work is completed in accordance with Association contracts.
  • Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures.
  • Oversee the Janitorial Team in conjunction with General Manager to ensure that all amenities and facilities are maintained at an optimal level
    • Oversee Front Desk Staff in conjunction with the General Manager to see that they provide superior customer service to the residents; and that the facilities are maintained at an optimal level.
      • Assist General Manager in monitoring vendor performance against contracted scope and propose bidding or scope adjustments in accordance with Board Policy.
      • Collaborate with consultants and committees to maximize aesthetic appeal and minimize costs / risks.
      • Prepare and deliver feedback to the General Manager with any concerns related to Association vendors.
      Daily Operations
      • Ensure that all associates provide superior customer service to the residents; and that the facilities are maintained at an optimal level.
      • Ensure adherence to association policies and procedures, and compliance with corporate, civil code, state and federal obligations and governing documents.
      • Post Board Meeting Notices and Committee Meeting notices at the guidance of the General Manager.
      • Assist General Manager with document retention, including but not limited to uploading Meeting Minutes into the resident portal.
      • Preparing and delivering violation notices in accordance with the Association's hearing and fine policy & civil code.
      • Manage resident requests by ensuring timely conclusion & follow-up. Requests include but are not limited to, work orders, parking and storage waitlists, architectural modification application process.
      • Manage Association calendar, including but not limited to, events, elevators reservations, move-ins/move-outs, water shut-offs as well as ensure the appropriate Association staff is notified of activity as it relates to their job responsibilities.
      • Submit checks received to Association office for processing and/or submit the appropriate paperwork to the appropriate departments for Association fee processing or reversal.
      Leadership & Strategy
      • Proactively identifies areas of improvement and makes recommendations to improve the operations.
      • On-site visibility, including but not limited to, assisting at the front desk.
      • Work closely with the General Manager and Board of Directors to plan and implement the strategic plan, goals, and objectives.
      • Display a working knowledge of the governing documents for the purposes of initiating additional opportunities within the appropriate legal structure and causing implementation for the good of the community.
      • Support in the supervision and leadership of on-site vendors.
      • Support in providing community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.
      • Participate in reviewing policies on an ongoing basis to ensure compliance with civil code, declaration, and other requirements of governing institutions.
      • Attend all Association and/or FirstService Residential mandatory functions.
      • Comply with company policies and procedures.
      • Act in the absence of the General Manager.
      Skills & Qualifications:
      • Practice and adhere to FirstService Residential Global Service Standards.
      • Conduct business always with the highest standards of personal, professional, and ethical conduct.
      • Perform or assist with any operations as required to maintain workflow and to meet schedules.
      • Notify General Manager of operating problems and the need for additional material and supplies.
      • May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
      • Ensure all safety precautions are followed while performing the work.
      • Follow all policies and Standard Operating Procedures as instructed by Management.
      • Perform any range of special projects, tasks and other related duties as assigned.
      • Must work effectively with co-workers, client, residents and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name; title or other respectable identifier; and respecting in the diversity of our workforce in actions, words and deeds.
      Education & Experience:
      • Bachelor's Degree preferred.
      • Minimum 5 years' experience in a service-related industry, preferably Community Management.
      Physical Requirements and Working Environment:

      The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
      • Must be able to lift 50lbs.
      • Must be able to sit for extended periods of time.
      • Must be able to stand for long periods of time and mobile enough to walk up to two (2) miles on sidewalks, trails, turf, and uneven slopes.
      • Must have finger dexterity for keyboarding and computer use.
      • Must be able to hear to independently receive telephone calls and voice mail messages and then be able to communicate the information received.
      Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

      Tools & Equipment Used:
      • General office equipment
      • Valid California State Driver's License and state mandated insurance.
      What We Offer:
      • Medical, dental, and vision plans (full time and part time 30+ hours)
      • Part time 20+ hours qualify for dental and vision
      • 401K match
      • Time off including vacation, sick, and company paid holidays
      • Pet insurance available
      • Verizon discount
      • Tuition reimbursement
      • Legal services
      • Free emotional wellbeing and daily life assistance support for all associates
      • Domestic partner coverage
      • Health savings account
      • Flexible spending account
      About Us:

      FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

      Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

      Experience exceptional service with a fulfilling career in property management with FirstService Residential.

      To learn more about our company and culture, please visit www.fsresidential.com/California

      Disclaimer

      The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

      FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

      Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

  • General Management Assistant

    7 days ago

    Lincoln, California, United States FirstService Residential Full time

    QualificationsEducation: Bachelor's Degree preferred.Experience: Minimum 5 years' experience in a service-related industry, preferably community management.Skills: Excellent leadership, communication, and problem-solving skills; ability to work effectively with diverse stakeholders.

  • Dental Assistant

    5 days ago

    Lincoln, California, United States Aspen Dental Full time

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Registered Dental Assistant, you will have the...

  • Dental Assistant

    3 weeks ago

    Lincoln, California, United States Aspen Dental Full time

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO).  Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.  When you join our team as a Registered Dental Assistant, you will have the...

  • Dental Assistant

    3 weeks ago

    Lincoln, California, United States Aspen Dental Full time

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Registered Dental Assistant, you will have the...

  • Physician Assistant

    1 week ago

    Lincoln, California, United States Comprehensive Rehab Consultants Full time

    The future of healthcare relies on the brightest minds and biggest hearts. Join us and be part of the team building tomorrow's healthcare. Work for a fun, fast-growing company that is revolutionizing the way skilled nursing facility (SNF) care is delivered. We pride ourselves on our culture, robust career advancement opportunities, and uncompromising...

  • Store Manager

    1 week ago

    Lincoln, California, United States Thorntons (Kentucky) Full time

    : The Store Manager (SM) is responsible for managing all aspects of the business, with minimal direct supervision from the General Manager (GM), to ensure that Guests are delighted with a fast, friendly, fresh, clean, and in stock shopping experience, teaching and demonstrating core values, and supporting the GM in achieving store goals and initiatives. The...

  • Registered Dental Care Assistant

    4 days ago

    Lincoln, California, United States Aspen Dental Full time

    At Aspen Dental, we are dedicated to helping you succeed in your career as a Registered Dental Assistant. Our comprehensive training program, competitive compensation, and flexible scheduling will enable you to grow professionally and make a meaningful difference in patients' lives. You will work closely with our experienced team to deliver high-quality...

  • Project Manager

    5 days ago

    Lincoln, California, United States West Advanced Technologies (WATI) Full time

    Project Manager Lincoln, CA 12+ months Need Locals Mandatory Qualifications: Financial background or extensive experience.A minimum of five years of experience in city wide financial implementations and migrations.Recent experience in the public sector, preferably for a municipality in the general geographic area, managing the implementation of the...

  • Manager - Log Procurement

    5 days ago

    Lincoln, California, United States Sierra Pacific Industries Full time

    We train and promote from withinExcellent low-cost health benefitsRetirement plan with employer-paid contributionsPaid vacation and 10 holidays At Sierra Pacific Industries , we understand our greatest strength is the people who choose to build a career with us. We are a third-generation family-owned company that has grown to be one of the largest lumber and...

  • Nursing Assistant Opportunity

    2 days ago

    Lincoln, California, United States Senior Helpers Full time

    About the RoleWe are seeking a compassionate and dedicated individual to join our team as a Nursing Assistant. As a key member of our caregiving team, you will play a vital role in supporting the health and well-being of our clients.Your Key Responsibilities:Support clients with daily living tasks such as personal care, mobility assistance, and medication...

  • Operations Manager

    6 days ago

    Lincoln, California, United States Home Detail Services LLC Full time

    Home Detail Services LLC Operations Manager Job Description About the job We know that you have aspirations to work with your hands and be able to help people. But in order to do that, you need an opportunity to join a great team where you can apply your skills. We understand what you are experiencing because we have worked with people like you. If you are...

  • Large Loss Restoration Project Manager

    4 days ago

    Lincoln, California, United States Lawton Construction & Restoration Inc Full time

    Job Description Job Description Salary $85,000 - $105,000This job is on-site in Lincoln, CA. Our busy company is seeking an experienced restoration Project Manager to join our team of construction professionals. We need someone with excellent communication and problem-solving skills. The ideal candidate will have 3 years of experience in the restoration...

  • Water Management Expert

    1 day ago

    Lincoln, California, United States United States Air Force Full time

    Company Overview:The United States Air Force is a leading organization in maintaining critical infrastructure and ensuring operational readiness. Our team of experts works tirelessly to manage complex systems and provide exceptional service to our country.Job Description:We are seeking skilled professionals to join our team as Water and Fuel Systems...

  • Oral Health Specialist

    4 days ago

    Lincoln, California, United States Aspen Dental Full time

    At Aspen Dental, we prioritize your success. Our comprehensive training program, competitive compensation, and flexible scheduling will empower you to thrive in your career. As a Registered Dental Assistant, you will have the opportunity to positively impact patients' lives and contribute to our mission of providing exceptional care.Job...

  • Facilities Assistant

    3 days ago

    Lincoln, California, United States Walmart Full time

    Job Overview: As a Janitorial Associate at Walmart, you play a vital role in ensuring our stores provide a clean and safe environment for customers. Your responsibilities will include maintaining the cleanliness of the store from the parking lot to restrooms to receiving area.">Responsibilities:Maintain a clean and organized workspaceClean and sanitize all...

  • Inbound Logistics Assistant

    3 days ago

    Lincoln, California, United States Target Full time

    **The Role**We're seeking a detail-oriented and organized individual to join our Inbound Stocking team as an Inbound Stocker. This is a full-time position that requires flexibility and a willingness to learn.* Receive and process incoming shipments, ensuring accuracy and efficiency* Maintain a clean and organized store environment by adhering to inventory...

  • Demolition Technician

    4 weeks ago

    Lincoln, California, United States Lawton Construction & Restoration Inc Full time

    140 Flocchini Cir #200, Lincoln CA 95648 In Office - Full Time Salary Range $20.00 - $25.00 Hourly Benefits Include: Medical Vision Dental 401K - Eligible after 1 year Health reimbursement - $3oo reimbursement for a gym membership PTO- Starts accruing upon hire. Each year you have the option to cash out your PTO. The nature of employment within...

  • Demolition Technician

    4 days ago

    Lincoln, California, United States Lawton Construction & Restoration Inc Full time

    Job Description Job Description 140 Flocchini Cir #200, Lincoln CA 95648In Office - Full Time Salary Range $ $25.00 HourlyBenefits Include:Medical VisionDental401K– Eligible after 1 year Health reimbursement – $3oo reimbursement for a gym membershipPTO- Starts accruing upon hire. Each year you have the option to cash out your PTO.The nature of employment...

  • Lincoln Branch

    4 weeks ago

    Lincoln, California, United States Golden 1 Full time

    JOB TITLE:Associate Branch Manager III DEPARTMENT:Branch Channel Delivery STATUS:Non-Exempt JOB CODE:6213 PAY SCALE:$33.36 - $35.00 Hourly GENERAL DESCRIPTION: The Associate Branch Manager III is responsible for managing a team of Member Service Specialists that are focused on delivering an exceptional member experience. Supervises and directs the daily...

  • Personal Banker

    7 days ago

    Lincoln, California, United States PNC Financial Services Group Full time

    Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...