Patient Service Representative Lead Primary Care
4 weeks ago
Job Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Scope 1.Acts as a team lead to schedule daily work load and ensure timely and accuratescheduling and registration activities. Provide support for cash reconciliation functions (if applicable). Assists PSRs in problem solving more complicated issues. 2. Coordinates scheduling with that of the practitioners schedules to ensure proper coverage of patient appointments and out-of-office calls. Facilitates training of new hires and other training initiatives. Performs quality assurance reviews on PSR Associates, documents findings, and provides information to leadership. Assists in the preparation of periodic reports crucial to the leadership decision making process. 3. Coordinates with clinical staff to obtain charge information for all patients. Codes procedures performed and diagnosis on charge. Acts as a resource for Practice Managers and Physicians with denials and coding questions. Coordinates copies of medical documentation with physician charges to support billing to third-party payers. Resolves complex patient billing inquiries and problems. 4. Greets patients. Answer phones, takes messages, returns calls and provides needed information, while documenting all phone calls accurately and completely in the electronic medical record (EMR). 5. Schedules patient appointments for visits, procedures, diagnostic tests, referrals and/or consultations. 6. Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Follows procedures when identifying patients. 7. Obtains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verifies insurance to determine coordination of benefits and obtains authorization and/or referrals as required. Screens for non-covered services and waiver of liability (ABN) through automated screening at time of service. 8. Informs self-pay patients of liability due and prepayment requirements. Prepare estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Refer complex or non-compliant patient financial issues to Clinic Manager or Revenue Service Center. 9. Collects patient payments and provides accurate receipt. Posts payments in system. Reconciles receipts with cash collected and complete required balancing forms. Documents patient account notes for all interactions/transactions. 10. Maintains department and/or individual work queues and reports as required. 11. Prepares medical records for patient appointments by compiling information from various sources to include authorizations and non-Epic documentation. Accurately scans medical records as required for Medical Group or specialty office. 12. Promotes mission, vision, and values of SCL Health, and abides by service behavior standards. 13. Performs other duties as assigned. Minimum Qualifications Required High school diploma or equivalent is required One (1) year front office or revenue cycle experience in a health care organization is required Preferred To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Regular attendance o perform work on site during regularly scheduled business hours or scheduled shifts is required 2. Demonstrate understanding of health insurance and medical costs. 3. Excellent customer service skills, in person and via telephone. 4. Strong communication skills. 5. Excellent organizational skills. 6. Proficient computer skills. 7. A team player who handles multiple projects simultaneously in a fast paced environment. 8. Leads a positive work environment that is supportive of PSR associates, other colleagues, and patients needs. Physical Requirements:Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching. Anticipated job posting close date:05/19/2024 Location:Thornton Clinic Work City:Thornton Work State:Colorado
-
Patient Service Representative
2 weeks ago
Thornton, United States Touchstone Medical Imaging Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Patient Service Representative at our Thornton, CO location.This is a full time position M-FDuties and Responsibilities• Schedule Patients for Diagnostic Exams and Procedures• Assist with Authorization and Verifications• Checking In / Out...
-
Patient Service Representative
2 weeks ago
Thornton, United States US Radiology Specialists Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Patient Service Representative at our Thornton, CO location. This is a full time position M-F Duties and Responsibilities Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and Verifications Checking In / Out Patients...
-
Patient Service Representative
3 weeks ago
Thornton, United States US Radiology Specialists Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Patient Service Representative at our Thornton, CO location. This is a full time position M-F Duties and Responsibilities Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and Verifications Checking In / Out Patients...
-
Patient Service Representative
2 weeks ago
Thornton, United States US Radiology Specialists Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Patient Service Representative at our Thornton, CO location. This is a full time position M-F Duties and Responsibilities Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and Verifications Checking In / Out Patients...
-
Lead Patient Care Tech
3 weeks ago
Thornton, Colorado, United States HCA Healthcare Full timeDescription Hourly Wage Estimate: / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The...
-
Lead Patient Care Tech
2 weeks ago
Thornton, Colorado, United States HCA Healthcare Full timeDescription Hourly Wage Estimate: / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The...
-
Patient Service Representative
2 weeks ago
Thornton, CO, United States Touchstone Medical Imaging Full timeTouchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Patient Service Representative at our Thornton, CO location.This is a full time position M-FDuties and Responsibilities• Schedule Patients for Diagnostic Exams and Procedures• Assist with Authorization and Verifications• Checking In / Out...
-
PRN Patient Service Representative
4 weeks ago
Thornton, CO, United States Health Images Full timeHealth Images is looking to add a PRN Patient Service Representative to our team!This is an as-needed (PRN) position, no set schedule| Position Pay Range $17.73 - $19.90 | Supporting Northern Colorado LocationsSummary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses...
-
Patient Care Tech
3 weeks ago
Thornton, Colorado, United States HCA Healthcare Full timeDescription Hourly Wage Estimate: / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The...
-
Patient Care Tech
2 weeks ago
Thornton, Colorado, United States HCA Healthcare Full timeDescription Hourly Wage Estimate: / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The...
-
Thornton, United States Alpine Physician Partners Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Job Description:Colorado Physician Partners / Peak Primary Care is looking for an outpatient geriatric focused internal medicine physician to join 8 providers in an independent private practice in...
-
Thornton, United States Alpine Physician Partners Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Job Description:Colorado Physician Partners / Peak Primary Care is looking for an outpatient geriatric focused internal medicine physician to join 8 providers in an independent private practice in...
-
Thornton, United States Alpine Physician Partners Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description: Colorado Physician Partners / Peak Primary Care is looking for an outpatient geriatric focused internal medicine physician to join 8 providers in an independent private practice in Thornton....
-
Member Service Representative or Senior
2 months ago
Thornton, United States Ent Credit Union Full timeThe primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and profe Member Service, Representative, Senior, Customer Service, Accounting, High School, Retail
-
Customer Service Representative
2 weeks ago
Thornton, United States Jim Needham Heating, Cooling, Plumbing, and Drain Full timeJob DescriptionJob DescriptionJob Summary:As a Customer Service Representative your day will be fast paced handling a large volume of inbound calls in our call center. Your primary duties will be to schedule service appointments, offer other services, accept payments, discuss our maintenance agreement, and other admin duties. Our CSRs are the backbone of the...
-
Internal Medicine Physician
1 month ago
Thornton, United States Alpine Physician Partners Full timeSalary Range:$240k - $300k annual income per experience.Health Insurance coverage with dental, vision and medical health plans. Vacation hours sick pay.401(k) matchingTop-rated malpractice insurance coveragePerformance/quality bonus potentialJob Description:Colorado Physician Partners / Peak Primary Care is looking for an outpatient geriatric focused...
-
Internal Medicine Physician
2 weeks ago
Thornton, United States Alpine Physician Partners Full timeSalary Range:$240k - $300k annual income per experience.Health Insurance coverage with dental, vision and medical health plans. Vacation hours sick pay.401(k) matchingTop-rated malpractice insurance coveragePerformance/quality bonus potentialJob Description:Colorado Physician Partners / Peak Primary Care is looking for an outpatient geriatric focused...
-
Patient Care Tech
3 days ago
Thornton, United States Ernest Health Full timeOverview At Denver Regional Rehabilitation Hospital, we consider ourselves patient-centered and family-friendly. We truly consider it an honor to be able to help members of our community as they recover from serious injuries, illnesses, and debilitating medical conditions. Denver Regional Rehabilitation Hospital has earned The Joint Commission’s Gold...
-
Thornton, United States Alpine Physician Partners Full timeJob Description: Colorado Physician Partners / Peak Primary Care is looking for an outpatient family medicine physician to join 8 providers in an independent private practice in Thornton. Colorado Physician Partners (CP2) is a member of the independent practice association (IPA), PHPprime. PHPprime provides wrap-around services to help make our practice...
-
Patient Safety Attendant
2 weeks ago
Thornton, United States North Suburban Medical Center Full timeDescription Hourly Wage Estimate: $18.29 - $23.52 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
