Business Intelligence Developer | Service Line Analytics | Detroit, MI
3 weeks ago
GENERAL SUMMARY: Under the direction of a Manager, Director, Senior or Lead/Experienced developer, implements a comprehensive program to extract data using a computer programming language or collect data, then analyze it and effectively report information from that data to a variety of customers in a user-friendly and actionable way. This position generates reports, develops tools and provides consultative support as needed. Our customers include physicians, physician groups, physician leaders, hospital leaders, the Board of Trustees, system leadership, transformation consulting, clinical/non-clinical services, Markets, Community, Service Lines, Revenue Cycle, Finance, external oversight/regulatory bodies, or any user needing information. The Business Intelligence Developer is an independent member of the Core Analytics who helps improve the data driven culture within the Henry Ford health System. The candidate must be able to work collaboratively, to gather data, generate reports, and provide actionable interpretation of information to all the customers. The candidate must be comfortable with presenting information to customers at all levels, including but not limited to executives, physicians, clinical staff, peers, and external oversight/regulatory bodies. Assist in developing comprehensive data assets, ad-hoc reports and implement new or improved automated reporting processes to support goals for business initiatives. The candidate must fulfill challenging requests, manages deadlines, and work with their manager or senior team members to maintain timeliness and quality of the products. The candidate must consistently demonstrate strong analytical and problem-solving skills while maintaining keen attention to detail and high quality. PRINCIPLE DUTIES AND RESPONSIBILITIES: Tells a story with data insights that are clear and discerning to help leaders make actionable decisions. Take ownership of tasks, data assets, tools, and project goals to work towards overall success of the business initiatives. Works collaboratively with leaders and teams to understand how data solutions can make a positive impact. Consults, designs metrics, reports, and builds solutions as needed. Documents the process flows and ensures they are monitored for accuracy and quality. Provides end-user training on existing tools. Routinely participates in webinars and other educational resources to enhance understanding of current developments in healthcare environment. Generates suggestions for improving work efficiency and promoting quality, demonstrates accuracy and thoroughness. Guide customers to the central intake process, triage and fulfill report requests as assigned by the leader. Serves as a liaison between Analytics and business leaders. Other duties as assigned. Service Lines Analytics Closely work with operational stakeholders, Service Line leaders to understand needed data solutions, calculate value of those solutions, and provide continuous consulting throughout the assignment. Able to work as a liaison between Analytics and Service Lines clinical and business leaders. Interview users to gather detailed requirements, document them in our central intake process then identify existing solutions in the Analytics space OR if a new solution is needed then create a detailed product delivery plan, navigate existing tools, pull preliminary data from internal systems plus external systems such as Premier, Avant Garde and any others as required to scope the project. Create reports, metrics, tools, data models, data-marts, cubes, dashboards, document process flows, fulfil data needs for the Service Lines on priority basis and work on one-time requests from other areas of the system. EDUCATION/EXPERIENCE REQUIRED: Bachelor's Degree with a Healthcare, Computer Science, Engineering, Mathematics/Statistics, Business, OR an Applied Science major. One to two (1-2) years of experience in a Healthcare OR Business setting. Experience in SQL, advance Excel, report building, tool development, requirements gathering and technical documentation. Knowledge of Relational Databases, Data Visualizations, is required OR Knowledge of Electronic Medical Record System (EMR) report development, EMR functionality, any EMR (Epic, Cerner, McKesson or other widely used EMRs). Knowledge of fundamental Computer Programming concepts, basic database concepts and Source Code Management (Git). Knowledge of a Business Intelligence tools like Tableau, Cognos, Looker, Toad, Minitab, Power BI, Qlik, SSRS OR any other. Effective written and verbal communication skills. Make decisions with Diversity, Equity, Inclusion and Justice in mind. Additional Information Organization: Corporate Services Department: Svc Line, Strat Oper Analytics Shift: Day Job Union Code: Not Applicable Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers . Benefits The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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