Recovery Coach

3 weeks ago

Holyoke, United States Center for Human Development Full time

Recovery Coaches provide direct supports to individuals who identify as having issues with addiction and substance use in the new Adult Community Clinical Services program in the Springfield and Holyoke area. Working with one individual at a time, establish and support the person’s Recovery Plan by helping to set short term goals and motivate the person toward recovery. Develop a helpful, confidential and supportive relationship with people and provide informal guidance, act as a sounding board, and build peoples’ confidence and hope.

*We are not sponsors, who focus on navigating 12 steps. We help people in recovery to navigate this system, at CHD, and other systems such as treatment, sober houses, and Medically Assisted Recovery.*

Recovery Coaches undertake the following roles when supporting individuals.

  • Supporter: Provide hope and support to individuals diagnosed with or identifying as having SUDs throughout their recovery process to achieve sustained recovery.
  • Motivator: Encourage individuals to take empowering actions to regain control over their lives and recovery, guide participants in development self-determination and recovery skills that work for them, and relate recovery in a positive manner through coaching, role modeling, and mentoring to help individuals develop skills to achieve recovery goals.
  • Problem-Solver: Make connections to services and pathways chosen by the individual; help individuals develop skills to achieve self-directed recovery goals and overcome barriers presented by often fragmented and bureaucratic addiction treatment and health care delivery systems.
  • Facilitator: Assist individuals with navigating the transition to and from services and settings and from a professionally directed service plan to a self-directed recovery plan.
  • Advocate: Serve as an advocate for individuals in the program and help them develop self-advocacy skills.


Requirements Must have lived experience and have knowledge of the needs, concerns and goals of individuals who struggle with addiction. The ideal coach will have strong interpersonal skills; empathy for others; demonstrated commitment to supporting those with significant needs; flexibility and a sense of humor, as well as the ability to work well within a team model and independently. Reliability and able to learn about and observe rules of confidentiality and boundaries. Completion of the Recovery Coach Academy and computer skills preferred but not mandatory. We offer supervisory support, regular team gatherings, and ongoing training for professional growth. Advancement opportunities are available within the CHD structure. Spanish speaking candidates encouraged to apply

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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