Service Billing Coordinator/Service Writer

3 weeks ago


Staten Island, United States SI Yachts a Germain Company Full time
SI Yachts, A Germain Company Service Billing Coordinator/Service Writer Staten Island, NY   Full-time Monday through Friday Pay based on experience    SI Yachts is looking for a detail-oriented and well-organized Service Billing Coordinator. The Service Billing Coordinator is responsible for creating and maintaining accurate work orders for billing. The role of this position is to manage and update all retail work orders. Maintain winter storage billing and maintain customer list of warranty items.   Responsibilities:
  • Assist in all incoming phone activity
  • Create, maintain, and invoice all service work orders
  • Ensure all information and documentation is properly captured by technician before processing service work orders into billing
  • Request all service repair orders from manufacturers on all warranty items
  • Responsible for weekly and monthly reports
  • Manage collection calls on past due billings
  • Schedule lessons, deliveries, and boat moves with captains
  • Spring/Summer/Winter storage billing and control
  • Submit weekly payroll
  • Update daily service control log
  • Perform additional work as directed
  • Complete land and dock report, winter layout report
  • Input daily work order sheets for techs
  • Adding new boats and updating new / used delivery schedule
Qualifications:
  • Marine industry experience preferred          
  • Strong organizational skills
  • Effective communication skills
  • Maintain vendor relationships
  • Microsoft Office, Excel skills, PDF Editor skills a must
  • Ability to learn and utilize marina software system, prior experience with Dockmaster a plus
  • Strong verbal and written communication skills
Germain Offers:
  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan
  • Paid Vacation
  • Paid Company Holidays
  • Company Outings and Activities
  • Ongoing Professional Development
  • Employee Discounts
  • Family-Friendly and Inclusive Culture
  • Career Growth and Internal Promotions
  • Custom and Competitive Wage Plans
  • CLOSED on Sundays to create a schedule that allows you a job and a life
  At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.    For immediate consideration, visit us at GermainCareers.com.    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. LP

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