Valet Attendant Part-Time

1 month ago

Appleton, United States Fox Cities Performing Arts Full time

Job Summary

You'll be ensuring excellent customer service and safety while providing valet parking services for guests and their vehicles.

Primary Functions and Responsibilities

  • Ensure an excellent guest experience as defined by the Fox Cities Performing Arts Center standards.
  • Assist guests in transitioning to and from their vehicle in a welcoming and professional manner and park their vehicle in a designated location.
  • Maintain the highest level of safety with guests and their vehicles.
  • Maintain a safe environment and address concerns appropriately, including but not limited to:
    1. Report driving infractions or incidents
    2. Assist challenging guests
    3. Follow health and safety protocols 
    4. Keep a clean workspace and surrounding area throughout the shift.
  • Communicate with supervisor as needed to maintain an environment conducive to successful valet parking.
  • Record proper vehicle information quickly and efficiently.
  • Obey all City of Appleton traffic laws throughout shift.
  • Provide accessibility assistance to patrons as needed.
  • Assist bartenders as a barback as needed to provide efficient guest service.
  • Ensure storage rooms, bars, catering kitchen, and staff storage are consistently cleaned, organized, and stocked as directed by the supervisor.
  • Communicate using a radio with staff and supervisors in accordance with the Center's standards for radio etiquette.
  • Complete cash handling reports and forms as required.
  • Adhere to the dress code at all times throughout the shift.

Secondary Functions

  • Direct guests with confidence throughout the front of house including but not limited to; seating locations, event spaces, restrooms, and ADA services.
  • Actively engage guests to support Center initiatives, including but not limited to seasonal fundraising campaigns.
  • Attend Center trainings and meetings as assigned.
  • Other duties as assigned.

Qualifications

  • Age 18 or older with a valid driver's license and clean driving record required.  
  • Manual transmission driving experience preferred.

Knowledge, Skills, Abilities

  • Professional and positive demeanor
  • Strong verbal communication skills
  • Ability to work under pressure in a fast-paced environment
  • Ability to work independently and as part of a team
  • Ability to safely and efficiently park vehicles
  • Able to work flexible hours including nights, weekends and holidays
  • Able to lift, push, and/or carry at least 30 pounds
  • Able to run to and from designated parking locations and stand for long periods of time
  • Able to work in all types of outdoor weather conditions

We welcome the opportunity to support accommodations to achieve equity in our hiring process.

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