Solution Analyst
1 month ago
Since 2012, Rightsline has been making work easier for rights and royalties professionals with our innovative rights and royalties management software, allowing our customers to maximize their portfolios of intellectual property without having to max out their daily to-do-lists.
Our fully integrated and configurable platform provides customers with comprehensive access to all their rights and royalties, across all markets and platforms, instantly. Departments can communicate, collaborate, and cohesively take action without worrying about mistakes; and in-app reports and timely alerts ensure our customers never miss an opportunity to do more.
Welcome to a world of less data entry and more data integrity. Welcome to the Rightsline reality
The Position
The Solution Analyst role will report directly to the Manager of Solutions and is supported by the Director of Solutions. The role will design, configure and implement the Rightsline solution to improve business and system processes within rights and royalties management teams across different organizations. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Solution Analyst will be the solution interface between Rightsline and the customer for implementations, system activities, and enhancements.
**We are looking to fill this role in a remote environment**
What you will do:
- Work closely with Customers and internal teams to design, configure, and help test implementations and advancements of the Rightsline/Alliant software
- Evaluate business requirements for applications and systems integration and service activation through interviews and/or existing systems documentation or procedures, while delivering new or modified software systems enhancements and/or integration solutions
- Lead the definition, testing, training, implementation, data migration, and support of system requirements
- Identify customer requirements/use cases, develop test plans, and track and document the delivery and results of these solution design plans
- Manage risks and alert manager to potential escalations and issues of importance
- Ensure requirements, designs, and solutions are understood, agreed to and signed off at the appropriate stages in a project
- Provide detailed analysis of processes and workflows with suggestions for improvement using technology or business process enhancements
- Build relationships with business users, gain deep understanding of their processes and how they are currently utilizing technology to develop improvements
- Engage with internal teams, including, but not limited to Engineering, Product, and QA; to ensure relevant release items or customer initiatives are understood and delivered in a timely fashion
- Manage the execution of data migration needs where we also provide guidance on data cleansing to our clients to better utilize the power of Rightsline
- Engage with 3rd party technology vendors and system integration partners to ensure smooth integrations and implementations based on contractual work orders
- Arrange and administer training where required for customers to promote the change management approach of the implementation
- Conduct reviews of and analyze business and information technology processes
- Minimum 3 years of experience in a Business Analyst or Software Implementation position
- Bachelor's degree Information Technology, or related field.
- Excellent analytical, organizational and presentation skills
- Ability to manage multiple projects simultaneously and work in a time-sensitive, deadline driven environment and prioritize accordingly
- Ability to review functional requirements, analysis and design documents and provide feedback
- Ability to make sound judgment and resolve problems without supervision
- Experience in the data modeling and Structured Query Language (SQL) is preferred, but not required
- Experience with either supporting, contributing or managing Financial Systems is preferred, but not required
- Ability to clearly and effectively communicate, both written and verbally, with internal and external audiences
- Excellent knowledge and ability in the use of the Microsoft Office or Google Workspace
- Competitive Compensation and Health & Dental Benefits
- RRSP & 401K Match Program
At Rightsline we encourage inclusiveness, purpose and innovation. We offer flexible work hours, birthdays off, alternating 4-day work weeks, one-time home office allowance, unlimited vacation time, team socials, happy hours and career progression in a high growth environment.
- Rightsline was the very 1st cloud-based rights and contract management platform, so we're used to innovation. We're also used to incredible growth if you're into that sort of thing.
- You will become part of an amazing culture with a supportive executive team, smart colleagues who truly care, and a global team that's been rocking this virtual collaboration thing since before anyone had ever heard the term COVID19.
- You'll often hear "Yes, let's try that" and then have the chance to execute your ideas.
- You will grow more here than you would at any other company. That's a promise.
- A People First Company - 4.2 rating on Glassdoor
Our 5 Stage Recruitment Process
- Review - We review applications and screen based on a variety of criteria
- Phone - Candidates will be screened via a quick 20-minute Zoom meeting to discuss the role opportunity
- Interview - We will conduct 2-3 stages of interviews via Zoom
- Task - Finalists will complete a small task to show off their skills.
- Offer - We will make an offer to the candidate that we feel would excel most in the role.
**Please be advised that only those candidates selected for interviews will be contacted, and references will be requested for those candidates selected in the final interview stage.**
Equal Employment Opportunity
Rightsline is an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.
If you are contacted for an interview and require accommodation during the interviewing process, please let us know.
Apply Today
If you want to join a company that strives for a mission, purpose and making an impact, we encourage you to apply today.
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