Senior Learning
3 weeks ago
Pay: $65 - $70
Description:
Location: Preference is hybrid FC but open to 100% remote candidates as well
Part Time- 20 hours a week
Sr. Learning Management System Administrator
Client is seeking a SuccessFactors Learning system specialist to join the HR - People Technology team. In this role, you will support the business COEs, business training administrators, and end users.
Location: 100% Remote (Pacific Time hours) with hybrid options to our Foster City, CA site
Essential Duties and Functions:
Responsible for carrying out the operational responsibilities of system configurations, data analysis, and reporting functions for the business COE
• Create, edit, and maintain training items, classes, assessments, curriculums, libraries, and assignment profiles
o Teach training admins how to do the point above
• Create new reports
o Teach training admins how to run, save, and/or schedule reports the point above
• Troubleshoot and resolve end user issues within defined SLA through ticketing system (ServiceNow)
• Audit data discrepancies between multiple HR systems and correct data in SuccessFactors Learning
• Provide LMS product capability consultation for content teams; spread awareness about new features/product updates
• Perform system upgrades and communicate system changes to impacted parties and process owners
• Create and maintain training procedure manuals and guides
• Ensure systems are compliant with company system security standards and that security controls are in place.
• Request and manage Production to Stage refreshes
• Create new users in Stage environment if hired after the last Prod to Stage refresh
• Grant admin role to new training admins
Knowledge & Skills:
• 3+ years with hands on SuccessFactors Learning system configuration and system administration experience that demonstrates a solid understanding of how to configure and manage a learning management system
• Experience with loading connectors, importing tools, VLS integrations, OTC integrations, API integrations, editing & managing notifications, and updating security roles and domains
• Experience with deploying regular updates to large-scale enterprise audiences
• Familiarity with course design and learning content authoring tools
• Strong, professional written and verbal communication skills
• Working experience with incident management tools (ServiceNow experience is preferred)
• Implementation and knowledge of APIs including integration with third-party training providers (i.e., LinkedIn) is a plus*
• VLS implementation as systems lead preferred
Required Years of Experience: 3+ years with hands on SuccessFactors Learning system configuration and system administration experience
Top 3 Required Skill Sets:
. Create, edit, and maintain training items, classes, assessments, curriculums, libraries, and assignment profiles
b. Audit data discrepancies between multiple HR systems and correct data in SuccessFactors Learning
c. At least 1 VLS implementation as systems lead
Top 3 Nice to Have Skill Sets:
. Connector experience
b. Notification experience
c. Role and Domain Security experience
d. SAP Certified Consultant with Provisioning Access.
Unique Selling Point of this role: part-time hours
Required Degree or Certification: HS diploma
ny Disqualifiers? SuccessFactors Learning experience is mandatory (Client will not review similar LMS experience - must be with SuccessFactors Learning)
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