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Conversion Analyst

2 months ago

Springfield, United States Beacon Hill Full time

Required Skills:

3+ years of technical and application support experience, ideally in a "Jack of all Trades" capacity

Extensive Windows device troubleshooting experience

Experience troubleshooting a variety of software applications

Experience partnering with Technicians to ensure conversion occurs successfully

Experience documenting issues within a ticketing system

Desired Skills:

Retail industry experience, troubleshooting store technology or POS issues

Bomgar Remote Console exposure

IT certifications such as the A+ or Net+ are desired

Description of Role/Responsibilities:

We are seeking IT Professionals who enjoy troubleshooting escalated Windows device issues. This project will be a mixture of technical troubleshooting, acting as a liaison to Technicians while they are converting a store to a new POS system and ensuring checklist items are complete. There will be several different groups involved in these store conversions so the selected individual must have excellent communication both verbally and through chats.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

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of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.



Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting

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We look forward to working with you.

Beacon Hill. Employing the Future