Housekeeping Room Attendant

3 weeks ago

Ocala, United States World Equestrian Center Ocala Full time

World Equestrian Center - Ocala is looking for a Housekeeping Room Attendant - Equestrian Hotel to join our dynamic team. The Room Attendant provides exceptional guest services by maintaining an acceptable level of cleanliness and quality control throughout our facilities. We are looking for reliable and service focused individuals to join us in this role.

Primary Responsibilities:

  • Clean assignments as assigned and ensure they are in accordance with the level of quality.
  • Report any problems of quality to the Housekeeping Supervisor.
  • Report any maintenance problems to Housekeeping Department designated personnel.
  • Ensure all assets and supplies for the department are secure and in storage at all times.
  • Report to Safety any suspicious activity on the floors.
  • Keep Executive Housekeeper promptly and fully informed of all problems or unusual matters of significance so corrective action may be taken.
  • Follow all schedule changes by management.
  • Adhere to scheduled work hours and attendance policies and procedures.
  • Have complete knowledge of all policies, standards and procedures of the department.           
  • Be familiar with The World Equestrian Center, amenities, and outlets.
  • Maintain cleanliness of work areas.
  • Available for work assignments outside of associate’s customary work schedule.  This may include weekends and holidays.
  • Adherence to all safety rules and regulations.
  • Compliance with all resort policies and procedures and described and communicated by management.
  • Carry out any reasonable request by management of which the associate is capable of performing.

 This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor.  This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

  • Position may require lifting to 50 lbs. occasionally.
  • Position requires walking/ standing for extended periods of time.

Qualifications, Education, Experience, Skills, and Abilities:

  • Must be able to understand and write English.
  • Must be able to stand/walk for entire shift. 
  • Position requires ongoing physical activity to include (but not limited to) bending, reaching, squatting.
  • Physically able to move large objects such as : carts, large bags of linen, ironing board.
  • Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles.
  • Ability to read and recognize room / unit numbers.
  • Ability to communicate effectively with guest and team members verbally or in written form.
  • Ability to learn, follow and enforce standards for cleanliness as they apply to aspects of the units.
  • Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

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