General Manager

1 week ago


Ottawa, United States Wendy's Full time
Lead a multi-talented team

Under the leadership of the District Manager, the General Manager will manage the daily operations and staff of a Wendy's restaurant with a specific focus on staffing, training, and scheduling, all of which will help build and retain a 5-star team.
  • The General Manager will know how to identify 5-Star talent and how to help get the right people in the right places at the right time through effective scheduling. You are also the face of the restaurant to new hires, and crew members in particular will rely on you to teach them how to live Dave's Legacies and how to "Delight Every Customer."
  • The General Manager will support the management team in providing coaching and development to the team. You will look to you to help create and support a fun, inviting work environment where the team feels respected and valued.
  • The General Manager will support all people and operations areas for a Wendy's restaurant. Fresh food is all we do, so we count on you and your team members to do it right for our customers every day and night. No phoning it in - well, unless DoorDash is calling.
  • The General Manager and the team treat customers like family. Great food, great service, and great everything are what keep them coming back.
  • The General Manager shows Shift Managers and Crew Members how to do it right, and make sure every shift is better than the last.
  • The General Manager gives and takes direction like a pro.
  • This one's a no-brainer: you're key to increasing store sales and profit goals.
  • Whether you started out as a Crew Member or you're coming from another food service organization, you believe in Wendy's and are glad to be a part of our family.
What you bring to the table:
  • Minimum of two years of experience leading people, even better if you did it in a food service environment.
  • High school diploma or GED. (Some college experience or military background? Tell us that, too.)
  • Demonstrated ability to lead and manage operations in a fast-paced environment.
  • Knowledge of food safety procedures and standards
  • Flexible work availability.
You're willing and able to:
  • Travel to other locations (restaurants, area offices, etc.) as needed.
  • Stand for long periods, bend and kneel and be able to lift 25 to 50 pounds.
  • Handle weather-related moments like rain at the drive-thru, taking the trash out in the summer, etc.
  • Wear a headset and understand restaurant equipment from a grill to registers and computers.

We get it. We get you.

Our food isn't one size fits all and our job opportunities aren't either.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.
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