Retail Lead

Position Summary The Retail Lead is responsible for leading the interaction with customers and providing excellent customer experience and service delivery. This position also requires having knowledge about cannabis products, providing product recommendations and processing sales transactions while acting as sales leader to meet or exceed the companys sales and profitability goals. Responsibilities & Duties Provides excellent customer service to all customers; lead team in same. Answers customer questions about products and advises them on their needs and preferences, addresses escalated customer concerns. Ensures transactions are processed accurately and efficiently using a computerized system; provides training to staff as needed Acts as sales leader to meet or exceed the companys sales goals by using Insa sales standards; models sales behaviors for team. Ensures order fulfillment and restocking when needed; maintains a clean and organized retail space. Maintains compliance with Company SOPs and state regulations, including sales limits and proper checking of ID specifications Actively contributes to maintaining a safe work environment by following applicable safety procedures; wearing appropriate PPE; and reporting injuries, near misses, and hazards to management Behaves in a manner that is positive, productive, cooperative and encourages teamwork Performs other duties as assigned Qualifications & Experience Must be at least 21 years of age High school diploma or equivalent requirement Retail and cash management experience preferred Basic computer and math skills Strong communication and interpersonal skills Knowledge of cannabis and industry regulations Must have reliable transportation Must be able to pass a background check in accordance with state regulations Benefits Competitive salary and benefits packageOpportunity to work in a fast-paced and growing industryChance to make a difference in the lives of others To Apply Please submit your resume and cover letter to jobs@(company name).com. Thank you for your interest Additional Information This is a full-time position.The ideal candidate will be available to work evenings and weekends.The salary range for this position is $15-$20 per hour.The benefits package includes health insurance, dental insurance, vision insurance, 401(k) plan, and paid time off. The cannabis industry is a rapidly growing industry, and we are looking for passionate and knowledgeable individuals to join our team. If you are interested in a career in cannabis, we encourage you to apply for this position.