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Quality Technician

4 months ago

Huntsville, United States Dometic Group Full time

Dometic Marine's facility in Huntsville, AL specializes in mobile power solutions and manufactures engine ignition replacement parts, DC charging systems, and battery monitoring systems for boats and recreational vehicles.

The Quality/EHS Technician is a capable, energetic individual responsible for working with a cross-functional team to ensure product and process conformance. Responsibilities include but are not limited to maintaining ISO certifications, the MRB process, calibration program, and assist to identify and resolve quality, environmental, and health & safety issues. They also work with suppliers and purchasing regarding purchased parts as related to quality. Additional responsibilities will include assisting the Tech Service and Sales departments to respond to quality concerns and performing technical analysis. The successful candidate will improve customer satisfaction results through resolution of complaints, and drive policy, process, and individual performance improvement through quality audits, reporting and employee development processes. The quality tech should be able to communicate ideas well and connect business needs to solutions.

Requirements

Main responsibilities:

• Assist in providing Quality and EHS documentation as needed according to the ISO framework.

• Identifying and resolving quality and process problems using quality tools such as 8-D, 5-Why, pareto analysis, SPC, capability studies, etc.

• Identify trends and make recommendations based on data collected for process and product improvements.

• Administration of company calibration program.

• Assist Tech Services Department with diagnosing and resolving quality related issues as needed.

• Work along side personnel in warranty department and assist with processing return and repair products in addition to warranty claims.

• Assist in support of engineering, purchasing strategies and other activities as required.

• Assist production with quality issues.

• Work with purchasing department and vendors to resolve/improve supplier-quality issues.

• Membership on the Safety Committee

• Internal audits of processes and procedures

• Other duties as assigned.

Qualifications and experience:

• Competent English verbal and written skills

• Intermediate skill in MS Office (PowerPoint, Outlook, Word, Excel)

• Basic understanding of statistical analysis

• Must be able to sit or stand for extended periods of time, lift up to 50 lbs, and perform other basic physical demands of the position as needed

• High School diploma

The Ideal Candidate:

• Experience with electronic ignition systems and components a plus.

• 2-5 years of experience in a quality position, preferable in an electrical or electronics manufacturing setting.

• Organized team player who can take initiative and work according to department priorities

• Quality and customer-focused, self-motivated

• OSHA General Industry certification 10 or 30-HR

• Experience with Integrated Management Systems

• Dedication to continuous improvement

Dometic overview:

Dometic Group operates in the OEM and AfterMarket segments of the outdoor living industry and manages the manufacturing, sales, and service of products that Make Mobile Living Easy. The product range is broad and includes portable coolers, grills, air conditioning systems, tents, batteries, and solar energy solutions for mobile, outdoor lifestyles. The business is a global company and customers include retailers of outdoor products as well as consumers and manufacturers of vehicles and boats. The Dometic Group was founded in 2001 and is headquartered in Stockholm, Sweden.

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.