Trading Software Support Specialist

1 week ago

New York, United States Chimera Securities LLC Full time

Chimera Securities is a proprietary trading firm with 100+ traders and an advanced, in-house developed stock trading system called Blink. As a Trading Software Support Specialist at Chimera, you will be responsible for learning the ins and outs of Blink in order to provide effective front-end support to the Firm’s traders. The ideal candidate has experience, either as a trader or in a support role, with advanced equities trading software (such as Lightspeed, Das, Sterling, etc.).

We are looking for a self-starter who is eager to progress, has sound technical knowledge, and exceptional communication skills. 

Please note this position will NOT segue into a trading role.

Responsibilities:

  • First- and second-level Blink software support for the Firm’s traders and staff
  • Software orientation for new traders (e.g. creating market scanners, reviewing order commands, optimizing charts, etc.)
  • EMBY administration (media recording, editing, posting, etc.)
  • Basic desktop PC support and troubleshooting

This position requires its responsibilities to be carried out with minimal supervision. A successful Specialist will be able to prioritize multiple support issues while remaining calm under pressure.  Occasional off-hours support for project-based work may be required.

Requirements

Requirements:

  • Bachelor’s degree
  • General understanding of equities trading/equities markets
  • Knowledge of trading lingo and mechanics
  • Strong interpersonal communication skills
  • Ability to balance competing priorities under pressure
  • Willingness and desire to advance technical skills
  • Team success-oriented attitude and positive demeanor
  • Self-starter with logical problem solving and critical thinking abilities

Preferred/Optional Skillset

  • Prior experience as a trader or in a trading support role strongly preferred
  • In-depth knowledge of advanced trading software functionality
  • Proprietary/Retail brokerage operations experience
  • Windows Server / Linux System Administration
  • OpenVPN, SonicWall GVC or Fortinet firewalls
  • Cisco switch administration
  • Scripting and automation (preferably with Python and/or PowerShell)

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