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Housing Tenancy Case Manager
4 weeks ago
The Housing Tenancy Case Manager provides direct services to individuals who have been referred to
CalAIM Community Supports Housing Tenancy services. The Housing Tenancy Case Manager is
responsible for providing supportive services to clients while in housing to support clients in remaining
housed. Under the direction of the HOPE Program Manager, the Housing Tenancy Case Manager is
responsible for creating a care plan that meets the requirements of the health plans and addresses barriers to
each client remaining housed. Services may include, but are not limited to assisting clients with increasing
income, acting as a liaison with property management, assisting with annual housing documentation, and
assisting clients with developing skills to upkeep their housing.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
• Serve as the Housing Tenancy Case Manager for clients enrolled in CalAIM CS
• Maintain appropriate client files and complete documentation within the required
timeframe
• Advocate for client's voice and choice in housing process
• Support client's in increasing income through resume building, practice interviews,
and job search
• Assist clients with meeting all basic needs including locating food resources and
applying for entitlements
• Assist clients with housing related paperwork such as annual recertifications
• Coach clients in learning and developing daily living skills needed to maintain
housing
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
• Bachelors Degree in social services or closely related field, preferred
• 3 years experience in housing related social services
• Cleaning driving record
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this position. Reasonable accommodations may be made
to enable individuals with disabilities to perform the functions.
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