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Telephone Dispatcher
4 weeks ago
The dispatcher in the call center is responsible for answering telephone calls in the ambulatory care call center, typing the messages in EpicCare and routing the calls to the appropriate department or the Registered Nurse for complete resolution. Incorporates the concepts of the Hospital's Customer Service Program into all aspects of patient care activities. Accountable to the Nursing Director or designee for all activities.
Education
High School Diploma or Equivalent (Required)
Experience
2 Years experience working in a Call Center (Preferred)
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Your Tomorrow is Here
Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here
As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years. Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion.
At Fox Chase, we consider defeating cancer to be our calling. Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they're in.
It's essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known. Apply today to be part of the future of prevailing over cancer.
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Philadelphia, United States Temple University Full timeThe dispatcher in the call center is responsible for answering telephone calls in the ambulatory care call center, typing the messages in EpicCare and routing the calls to the appropriate department or the Registered Nurse for complete resolution. Incorporates the concepts of the Hospital's Customer Service Program into all aspects of patient care...
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Philadelphia, United States Temple University Full timeThe dispatcher in the call center is responsible for answering telephone calls in the ambulatory care call center, typing the messages in EpicCare and routing the calls to the appropriate department or the Registered Nurse for complete resolution. Incorporates the concepts of the Hospital's Customer Service Program into all aspects of patient care...
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