Current jobs related to TS/SCI Service Delivery Manager - Springfield - Marathon TS
-
TS/SCI Unified Systems Engineer
4 weeks ago
Springfield, Illinois, United States Marathon TS Full timeJob Title: TS/SCI Unified Systems EngineerMarathon TS is seeking a highly skilled TS/SCI cleared Unified Communications Engineer to join our team in supporting our intelligence customer in St. Louis, MO or Springfield, VA. The ideal candidate will have a strong understanding of Unified Communications design, requirements, and functions, as well as...
-
Data Scientist
4 weeks ago
Springfield, United States Marathon TS Full timeJob DescriptionJob DescriptionData ScientistSpringfield VAPosition Summary:We are looking for an intermediate to expert level Data Scientist, with experience processing and analyzing large datasets, who will use their technical knowledge, experience, and customer-centric focus to create and deliver world-class analytic processes, scripting solutions, and...
-
Service Desk Lead
6 days ago
Springfield, Virginia, United States Dunhill Professional Search Full timeJob Title: Service Desk Lead - TS/SCIThis position is to support the Microsoft Program and requires an Active TS/SCI Clearance.About the RoleWe are seeking a highly skilled and versatile Service Desk Lead to join our dynamic team. The ideal candidate will have a strong technical background, a passion for continuous learning and improvement, and a desire to...
-
Service Desk Lead
5 days ago
Springfield, Virginia, United States Dunhill Professional Search Full timeService Desk Lead - TS/SCIWe are seeking a highly skilled and versatile Service Desk Lead to join our dynamic team. As a key member of our IT team, you will be responsible for supporting the Microsoft Program and ensuring services are delivered to meet customer business needs and expectations.Key Responsibilities:Manage and optimize Jira Service Management...
-
Service Desk Lead
6 days ago
Springfield, Virginia, United States Dunhill Professional Search Full timeJob Title: Service Desk Lead - TS/SCIThis is a challenging role that requires a highly skilled and versatile individual to support the Microsoft Program and Client Active TS/SCI Clearance required. We are seeking a well-rounded professional with a strong technical background, a passion for continuous learning and improvement, and a desire to mentor junior...
-
Service Desk Lead- TS/SCI
3 weeks ago
Springfield, United States Dunhill Professional Search Full timeThis position is to support the Microsoft Program and Client! Active TS/SCI Clearance required.We are currently seeking a highly skilled and versatile Service Desk Deputy Lead to join our dynamic team. We are looking for a well-rounded individual with a strong technical background, a passion for continuous learning and improvement and a desire to mentor...
-
GEOINT Deployer
4 weeks ago
Springfield, United States Xcellent Technology Solutions , Inc. Full timeGEOINT Deployer (TS/SCI) Springfield, VA Salary: BASE $85k Estimated with Shift Differential $128k A select few can perform GEOINT analysis at an elite level. Even fewer have the opportunity to do so as the tip of the spear supporting the Warfighter. Becoming an XTS Deployer is your chance to prove your unique abilities and maintain the safety of our...
-
GEOINT Deployer
4 weeks ago
Springfield, United States Xcellent Technology Solutions , Inc. Full timeGEOINT Deployer (TS/SCI) Springfield, VA Salary: BASE $85k Estimated with Shift Differential $128k A select few can perform GEOINT analysis at an elite level. Even fewer have the opportunity to do so as the tip of the spear supporting the Warfighter. Becoming an XTS Deployer is your chance to prove your unique abilities and maintain the safety of our...
-
Helpdesk Specialist with TS/SCI Clearance
3 weeks ago
Springfield, Illinois, United States Parallel Partners Full timeJob Title: Helpdesk Specialist, TS/SCI with CI Polygraph Security Clearance RequiredAt Parallel Partners, we are seeking a highly skilled Helpdesk Specialist to join our team. As a Helpdesk Specialist, you will be responsible for providing technical assistance and support to our customers in a secure environment.Responsibilities:Provide technical assistance...
-
Springfield, Illinois, United States Maania Consultancy Services Full timeJob Summary:Maania Consultancy Services is seeking a highly skilled Network Security Engineer with TS/SCI Clearance to design, implement, and manage Comply to Connect and 802.1x solutions. The ideal candidate will have a strong background in network security, including experience with security products such as HBSS, Nessus Agent (ACAS), and Carbon...
-
Service Desk Lead
4 weeks ago
Springfield, United States Dunhill Professional Search Full timeThis position is to support the Microsoft Program and Client! Active TS/SCI Clearance required. We are currently seeking a highly skilled and versatile Service Desk Deputy Lead to join our dynamic team. We are looking for a well-rounded individual with a strong technical background, a passion for continuous learning and improvement and a desire to mentor...
-
Service Desk Lead
4 weeks ago
Springfield, United States Dunhill Professional Search & Government Solutions Full timeThis position is to support the Microsoft Program and Client! Active TS/SCI Clearance required.We are currently seeking a highly skilled and versatile Service Desk Deputy Lead to join our dynamic team. We are looking for a well-rounded individual with a strong technical background, a passion for continuous learning and improvement and a desire to mentor...
-
Service Desk Lead
4 weeks ago
springfield, United States Dunhill Professional Search & Government Solutions Full timeThis position is to support the Microsoft Program and Client! Active TS/SCI Clearance required.We are currently seeking a highly skilled and versatile Service Desk Deputy Lead to join our dynamic team. We are looking for a well-rounded individual with a strong technical background, a passion for continuous learning and improvement and a desire to mentor...
-
Service Desk Lead- TS/SCI
3 weeks ago
Springfield, United States Dunhill Professional Search Full timeThis position is to support the Microsoft Program and Client! Active TS/SCI Clearance required. We are currently seeking a highly skilled and versatile Service Desk Deputy Lead to join our dynamic team. We are looking for a well-rounded individual with a strong technical background, a passion for continuous learning and improvement and a desire to mentor...
-
Service Desk Lead- TS/SCI
4 weeks ago
Springfield, United States Dunhill Professional Search Full timeThis position is to support the Microsoft Program and Client! Active TS/SCI Clearance required.We are currently seeking a highly skilled and versatile Service Desk Deputy Lead to join our dynamic team. We are looking for a well-rounded individual with a strong technical background, a passion for continuous learning and improvement and a desire to mentor...
-
Task Order Lead
3 weeks ago
Springfield, Virginia, United States Jacobs Full timeJob DescriptionWe are seeking a highly skilled Task Order Lead to join our team at Jacobs. As a Task Order Lead, you will be responsible for coordinating and managing task order activities, developing plans and schedules, and ensuring timely problem resolution.Key Responsibilities:Organize, direct, and coordinate the planning and production of task order...
-
Springfield, Virginia, United States Dynamic Integrated Services Full timeJob SummaryWe are seeking a highly skilled Discovery & Collection Specialist to join our team at Dynamic Integrated Services. The ideal candidate will have 1-3 years of experience conducting Open-Source collection or Open-Source Analysis and possess an Active TS/SCI Clearance.Key ResponsibilitiesCollect, research, evaluate, and compile publicly available...
-
Springfield, Illinois, United States Maania Consultancy Services Full timeJob Title: Network Security Engineer with TS/SCI ClearanceMaania Consultancy Services is seeking a highly skilled Network Security Engineer with TS/SCI clearance to join our team.Job SummaryWe are looking for a seasoned Network Security Engineer with expertise in designing, implementing, and managing Comply to Connect and 802.1x solutions. The ideal...
-
Systems Administrator
1 day ago
Springfield, Illinois, United States General Dynamics Information Technology Full timeJob Title: Systems Administrator - TS/SCI with PolygraphAt General Dynamics Information Technology, we are seeking a highly skilled Systems Administrator to join our team. As a Systems Administrator, you will be responsible for delivering simple solutions to complex problems and tailoring cutting-edge solutions to the unique requirements of our clients.Key...
-
Helpdesk Specialist with TS/SCI Clearance
6 days ago
Springfield, Illinois, United States Parallel Partners Full timeJob Title: Helpdesk Specialist, TS/SCI with CI Polygraph Security Clearance RequiredAt Parallel Partners, we are seeking a highly skilled Helpdesk Specialist to join our team. As a Helpdesk Specialist, you will provide technical assistance and support to customers in a secure environment.Responsibilities:Provide technical assistance and support related to...
TS/SCI Service Delivery Manager
3 months ago
Marathon TS is currently hiring for a TS/SCI cleared Service Delivery/Customer Engagement Manager joining our team to support our intelligence customer in Springfield, VA or St. Louis, MO.
HOW A SERVICE DELIVERY/ CUSTOMER ENGAGEMENT MANAGER WILL MAKE AN IMPACT
In this position a typical day includes:
The User Facing and Data Center Services (UDS) program provides data center services and support to NCE/NCW. The program relies on our Service Delivery team to build and maintain customer relationships and ensure customer satisfaction. Service Delivery Managers (SDMs) are assigned to specific mission area's supporting numerous customer programs across the agency. The Service Delivery Manager is responsible for efficient oversight and management of customer issues, requests, initiatives, metrics, and projects, in addition to tracking and understanding customers' future IT needs roadmaps. The Service Delivery team is comprised of project managers whose primary responsibility is to serve as the primary POC for our customer base. The selected candidate will interface with various stakeholders to include, but not limited to, engineers, government and senior leadership, vendors, and other departments/groups internal and external to the program. The selected candidate will have strong customer service and communication skills, be organized and comfortable with public speaking and briefing, and will be proactive and proficient at out of the box problem solving.
EDUCATION: BA/BS
EXPERIENCE: 8+ years of related experience
REQUIRED SKILLS:
• TS/SCI cleared
• Understanding of the NCE/NCW mission and experience with GEOINT systems
• Highly organized with the ability to strategically think about operational needs and opportunities, while always taking a customer and partner-centric approach
• Must demonstrate familiarity (technical and performance requirements) with customer IT systems and segments
• Experience in systems engineering and roadmap development in support of customer initiatives and requirements
• Understands the "why " behind customer needs and can clearly articulate it to others
• Ability to inspire and work collaboratively with individuals of highly diverse cultures in a global and virtual environment and effectively communicate technical issues in a non-technical manner
• Excellent troubleshooting and problem-solving skills involving large, complex systems
• Possess strong analytical, organizational, and decision-making skills
• Excellent verbal and written communication skills
• Skilled in working with Federal customers in classified areas
DESIRED SKILLS:
• SharePoint Design
• Microsoft Office Products (Excel, PowerPoint, Project, Word)
• Service+/ServiceNow (Service Request and Analytics modules)
• Project Management/Agile experience
• Requirements Management experience
• Supervisory experience
Location: On Custopmer Site
Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").