Distribution Agent

Job Description

Ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Distribution department.

Tasks and Duties

· Daily process and input of all customer orders and distribution accounts.

· Provide daily operational reports that are accurate and timely.

· Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts

inventory records.

· Perform accurate and timely data entry for receiving, order allocation, shipping and inventory management.

· Rate domestic transportation bills.

· Trace orders as required and notifies customers of any activity concerning their order.

· Ensure accurate and timely client and vendors billing.

· Maintain damage records and backorder logs.

· Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders.

· Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit information.

· Maintain strong relationships with vendors (trucking companies, and others).

· Provide support with other miscellaneous projects, filing and research

· Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.

· Escalation of problems to Management when necessary

Successful candidates must pass a background check.

Physical Demands

· Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.

· Functions performed primarily while seated at desk

Qualifications:
Qualifications

· Understanding transportation process of all models is a plus

· Hazardous Materials certification (preferred)

· Good computer skills (e.g., MS Excel, MS Word)

· Fluent in English

· 6 months to 1-year related experience and/or training; or equivalent combination of education and experience

· Meet company standards of 52 hours training per year, including as needed management/leadership training

· Excellent organizational skills, time management skills in addition to a professional manner

· Positive and willing to help attitude

· Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely obtain positive results

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus