Data quality support staff

3 weeks ago

Phoenix, United States Central Arizona Shelter Services Full time
Description

**POSTING CLOSE DATE 05/17/2024**

Job Summary: Provide support to ensure quality data is used to develop strategic and tactical plans to end homelessness.

Essential Functions

Assist with program evaluation and data analysis:
  • Work with operations and programs leadership to track program and service outcomes;
  • Run reports in the Homeless Management Information System/ServicePoint (HMIS) database; prepare report data for analysis;
  • Assist with monitoring and correcting data quality issues;
  • Support compliance with regulatory and funding agencies; assist with required monthly, quarterly, and annual funder reports.
Other Duties:
  • Create an instruction manual for report-running and data analysis methods used;
  • Assist with developing HMIS training materials for staff;
  • Assist with administrative/clerical needs in finance department, as needed;
  • Perform other duties as required.
Needed Competencies and Proficiencies
  • Must have working knowledge of the dynamics of homelessness;
  • Demonstrated attention to detail;
  • Demonstrated aptitude for gathering and analyzing data;
  • Effective written and verbal communication skills;

• Demonstrated experience with sensitivity to varying cultural, ethnic, and social backgrounds, values, and attitudes.

Work Environment

This job primarily operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit at a desk for extended periods of time to accomplish tasks; manual dexterity required to use keyboard and mouse. Close visual acuity to prepare and analyze reports and data. The employee must be able to self-transfer and move throughout the facilities.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are 40 hours/week primarily scheduled during the hours of 8:00 a.m. to 6 p.m. Monday through Friday, with time allotted for breaks/lunch. Exact schedule to be determined based on need and availability. Evening and weekend work may be occasionally required as job duties demand.

Qualifications:

(Required)

• Associate degree, Analysis, Quality Assurance, Database Management, or related field;

• Proficiency in databases, Word, Excel, PowerPoint, and Acrobat;

• State of Arizona Level One Fingerprint Clearance Card or the ability to obtain one;

• Experience gathering, analyzing, and presenting data;

• Experience providing staff training.

(Preferred)

• Bachelor's Degree (BA/BS) in Social Work, Sociology, Business preferred;

• Experience using HMIS/ServicePoint and the Advanced Reporting Tool (ART);

• Experience with, or coursework in, program evaluation, data management, statistics;

• Experience with SQL or willingness to learn.

Salary Description

18.00- 21.00

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