Part-Time Claims Assistant
2 weeks ago
Provides comprehensive support to the Claims team, ensuring smooth operations and efficient workflow. Handles administrative tasks, collaborates closely with team members, and excels in problem-solving. Strives for continuous improvement and is committed to delivering exceptional service and support to the team.
Key Duties & Accountabilities (% time spent):
- Draft and proofread correspondence related to handling of new claim files and updates to existing files, including communication with insured providers and institutional contacts, claimants, defense attorneys, claimant/plaintiff attorneys (communications include sensitive information)
- Verify accuracy of contact information and other data in claim files
- Assist with distribution of correspondence received electronically within Claims department electronic filing system
- Perform other related duties as required by position
- Customer Service
- Excellent verbal and written communication skills
- Willing to collaborate and share tasks within a team
- Motivated and adaptable
- Strong organizational skills
Minimum Requirements:
Knowledge: Education, Experience, & Skills:
- HS diploma or general education degree (GED) required
- Proficiency in Microsoft Office applications required
- Excellent attention to detail required
- Professional attitude and demeanor required
- Attention to deadlines and timely processing of tasks
- Ability to thrive and prioritize in an environment with many ongoing responsibilities and interruptions
- 1-3+ year of office experience preferred
- Ability to work independently, manage large workload
This role is 20-30+ hours per week with a flexible schedule. The role may occasionally require travel to our office located in Boston for company meetings and events. Candidate must be local to MA, RI, CT, NH, or ME.
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