Pharmacy Care Coordinator

3 weeks ago

Latham, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Pharmacy Care Coordinator provides administrative support for the pharmacist, including but not limited to patient check-in calls, provider recommendation follow-up, and tracking of patient outcomes.

Location: This role is Remote Nationwide

Schedule: Monday - Friday, 8:30am - 5pm MST

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Outreach patients to obtain medication history or to follow-up on medication changes as directed by pharmacist
  • Triage patients needing pharmacist consultation
  • Provide support and guidance to patients on medication adherence
  • Exercise positive customer service and communication skills with patients and other healthcare professionals
  • Assist in coordinating care with other healthcare professionals
  • Documents pharmacist intervention outcomes
  • Follows up on pharmacist recommendations with providers via fax and telephone
  • Performs all other related duties as assigned

Knowledge/Skills/Abilities:

  • Excellent communication and customer service skills
  • Self-motivated with critical thinking skills
  • Works well with others and thrives in an interdisciplinary environment
  • Knowledge of pharmacy and medical terminology
  • Knowledge of common medication dosages and brand/generic names
  • Strong computer skills, including Microsoft Office Suite (Excel)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • Active and unrestricted Pharmacy Technician license in the state of Colorado OR National Pharmacy Technician Certification OR ability to obtain within 90 days of employment
  • 1+ years of experience in managed health care or medication therapy management

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii or Washington Residents Only: The hourly range for California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island or Washington residents is $16.54 to $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #GREEN

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